I recently had my car into your centre in Mitcham to replace 2 tyres (tyres bought through black circle). Barry was the person that I dealt with, he was informative helpful and polite. 10 out of 10.
Better customer service than I have received in most 5 star hotels and restaurants.
- Paul, Mitcham - Jan 30, 2012
The vehicle needed a re-test on it's MOT which is why it wasn't ready quite as quickly as I'd originally hoped. Ewan explained why and managed to squeeze my car in so I did get it back the same day. As always I found them friendly and honest, will definitely use again and I make a point of recommending F1 to friends & family.
- Anna , Hertford - Jan 29, 2012
I was really happy with the service I recieved, I thought the staff were very helpful and polite. I would definitley recommend and use them again.
- laura , Swindon - Jan 29, 2012
Excellent service, good price and very pleasent to deal with, very attentive mechanics. I will be back!
- Alastair , Poole - Jan 29, 2012
I have always found the staff at Crawley very helpful and they have always been given an excellent service. They are informative and very knowledgable with any work carried out. I would not hesitate to use them again.
- Amanda , Crawley - Jan 29, 2012
Staff are very accommodating and very helpful, and a friendly bunch of guys too.
- Daniel , Leicester - Jan 29, 2012
Staff were really friendly and helpful, explained everything to me and i have already started recommending F1 to my friends.
- lynn , Norwich - Jan 29, 2012
I have used f1 Autocentre in Maidstone for the last 3 years. The staff are efficient friendly and they deliver great value for money I wouldn't go anwhere else these are guys I trust which as a woman means alot I have been to other garages before and been ripped off. I recommend F1 to my friends as the Maidstone team are the best.
- maureen , Maidstone - Jan 27, 2012
All the staff were Very helpful, my tyres had arrived the day after ordering online. Excellent price too.
Used the garage in Bolton Rd don't know if Stevenage 1 or 2!
- Helen , Stevenage 1 - Jan 27, 2012
All the staff were very pleasent, and the service was quick.
The person we spoke to 'Samson' was especially helpful
- DAVID , Aylesbury - Jan 27, 2012
Staff friendly and helpful. did everything as asked and were very accommodating. no problems. will use the service again for next two tyres.
- Dan , Lincoln - Jan 27, 2012
Have been using F1 for about 5 years now for the three cars in our household and have always been very pleased with the service and efficiency of the staff.
- David , Burton - Jan 26, 2012
Great Service, friendly staff and a new MOT - what more could you want?! Thanks :)
- Tammy , Southampton - Jan 26, 2012
The staff at this branch in Newcastle-under-Lyme are always most helpful and a pleasure to deal with, which is why I now go back there!
- Ken , Newcastle - Jan 26, 2012
Very knowledgeable polite and friendly staff with a very prompt service.
- Brendan , Southend - Jan 25, 2012
Fantastic service, as usual.
I find it hard not to point out to other waiting customers that other places rip you off - your 'Net Promoter Score' must be awesome !
https://en.wikipedia.org/wiki/Net_Promoter
- Domenico , Poole - Jan 25, 2012
Very helpful and conducted my MOT is very good time, the technician also walked me round my car after and showed me some additional points of advice.
- danny , Basildon - Jan 25, 2012
Great service fron the guys at Redditch. Booked an MOT online,very simple process, and great value too.Thanks
- Brian , Redditch - Jan 24, 2012
Always impressed with the service given at your lenton branch when i take my car for a MOT or tyers they are always very helpful and give me a idea of how much the work will cost before doing the work.
Also ideal location as i drop my car off and and collect later since i work only 15 minutes away on the industrial estate.
- Peter , Nottingham 1 (Lenton) - Jan 24, 2012
Yes it was my first visit to Formula One and I will certainly be using you again. I have already recommended to my family and friends the great cost and speed involved. The Winter check was great, it really was an eye opener with what needed to be done to my car. I will certainly be bringing it back once I get paid!
Many Thanks again.
- Emma , Canterbury - Jan 24, 2012
Very efficient on a very quiet Monday morning. Unfortunately located on wrong side of Ipswich. Great offer of beating Internet price by £5 which I found by accident.
- David , Ipswich - Jan 24, 2012
I only recently discovered Formula One Garage when I realised my MOT was overdue!
I rang them up in a panic only because they were near to my place of work and it would be more convenient. They sorted me out on the spot, there and then! I was so impressed with the quick, professional and courteous service.
Unfortunately, some garages can still be intimidating places for a woman to go in on her own, even if she knows how to do an oil drain, check water and use a dipstick!
Keep up the great work Formula One Cambridge
- Shelagh, Cambridge - Jan 24, 2012
I have been going to Formula One for the past couple of years. I have found the team to be very helpful, friendly and able to give good mechanical advice. I have been so impressed by the service given that the entire family now use the Gloucester branch of Formula One and we have recommended it to friends and acqaintances.
Brilliant!
- Denise , Gloucester - Jan 24, 2012
Very good service under difficult circumstances (1k charge!) . I was kept up to date on all work being carried out and was consulted when decisions needed to be made.
- Carrie , Northampton 1 (Grafton) - Jan 23, 2012
Good Service and quick,polite staff and were willing to answer my 10yr old daughters questions.I will be using Redditch again.
- Tristan , Redditch - Jan 23, 2012
Have used the Harlow one and Herford F1 in the past. Always had a good experience.
- Karin , Swindon - Jan 23, 2012
Staff were very helpful and explained all to me. Car was in for new tyres and balancing. They checked my tracking for my and explained results at no extra charge.
- Paul , Milton Keynes - Jan 23, 2012
I am writing just to say how courteous, professional and helpful the staff were there.The mechanic that carried out the work on my vehicle was a young man called Lee. I would like to take this opportunity to say that at all time he was very courteous to me and very knowledgeable in mechanics. Before, during and after he answered several questions regarding my vehicle. He certainly knew his stuff. Overall I?m very pleased with the service I received from your branch and will be returning there when I need further work carried out on my vehicle.
- Gary, Bletchley - Jan 23, 2012
Excellent discounts available for booking online making it an affordable place to visit, sound + honest advise also given which is always an added bonus, thank you.
- Nigel , Nottingham 1 (Lenton) - Jan 22, 2012
Great service, great price, friendly and helpful staff, clean reception and waiting area. Would not hesitate to use again.
- Jonathan , Basingstoke - Jan 22, 2012
Staff were friendly, cooperative. Service was very good and everything was clearly explained. I was recommended by a friend on the words "They are good, friendly and won't try to rip you off." I will now use the same words to recommend to my friends.
- Peter , Maidstone - Jan 22, 2012
The man who dealt with me was excellent in his attitude, helpfulness and communication skills. I believe his christian name is Colin.
- NICK , Maidstone - Jan 21, 2012
A great service again from the Canterbury Branch, the staff even clubed together to give my little girl some money so she coould have some chocolate from the machine.
I would highly recommend this centre to all
- Alan , Canterbury - Jan 21, 2012
great staff and service use you all the time all 3 family cars are looked after by you
- alexander , Chesterfield - Jan 21, 2012
All staff we very helpful assisting me with doors into reception with my baby in her pram; and they conducted a free wheel alignment check on my back wheels and informed me that there was some uneven wear to the back tyres as the wheels were indeed out of alignment, and for a reasonable cost they were able to adjust this for me. There was no hard sale just pleasant & courteous information and assistance. Thank you.
- Samantha , Norwich - Jan 21, 2012
Extremely good service , very helpful staff throughout who came accross very curteous and professional whilst dealing with my recent MOT test. Have recommended them to friends and family have have never dissapointed.
- DAVID , Nottingham 2 (Bulwell) - Jan 20, 2012
Attended both Stevenage and Hertford last year after some MOT place in Stevenage could not deal with repairs to make good for MOT.
So this year I came straight to F1
thank you
- Miguel , Hertford - Jan 19, 2012
I was served by Daren who was friendly and helpful. I was surprised at how nice the waiting area was and it was warm which is lovely when it's freezing outside.
I felt the MOT was very comprehensive and the advice I was given informative.
Friendly, efficient and reasonable prices - what more could you want?
Great to have good service in this day and age!
- Jo , Brentwood - Jan 18, 2012
I live in Cardiff but if ever need a garage when in Maidstone I would use them again they were excellent and friendly
- Carol , Maidstone - Jan 17, 2012
Good friendly staff. Many thanks for the lift home (M.O.T man delayed by accident on the M4).
Very well priced for a full v.w. sevrice. Will be looking to you for the two new tyres on the front in the next few months.
Kind regards,
David Hunter
- David , Swindon - Jan 17, 2012
Very helpful staff who explained what was wrong with my
car, and how it was rectified.
- Elizabeth , Bedford - Jan 16, 2012
Great service, as usual from all. Regularly use F1 and will continue to in the future.
- Adam , Derby - Jan 15, 2012
revisited as was very impressed at first visit. hoest helpful staff and didn't make me feel 'stupid' being a woman as i have felt in the past at other garages
- elouise , Cambridge - Jan 15, 2012
i found the staff, friendly and everything was explained in terms i could understand. i was told how much the work would cost and why. this helped all to often your just given a price but no reason for why it costs that amount.
i found the staff courteous and helpful.
i left feeling i had been well cared for.
- CLIFFORD , Poole - Jan 15, 2012
Excellent group over at the Hanley F1. This was my 4th time using F1 and will continue to from now on. Never disappointed.
- Laura , Hanley - Jan 15, 2012
I visited the same F1 centre a few months ago as my tyres needed replacing and I was impressed then with how the staff spent time trying to find me the most cost-effective solution (rather than trying to strong arm me into paying as much as possible, which has happened at other chains), they were also especially friendly to my children as we waited. For that reason, I chose to return for my full service and for the first time ever, was not 'upsold' anything I didn't need. It was also cheaper than competitors. Very impressed.
- Holly , Maidstone - Jan 15, 2012
Although the opening time was 08:30 there was some one at the Crawley branch ahead of the opening time I could leave the key with. Very helpful
- Paul , Crawley - Jan 14, 2012
They are always helpful and friendly and making it easy t understand what work is required.
- Victoria , Maidstone - Jan 14, 2012
this is my fourth visit to this centre and I would recommend to my friends and family
- BAA , Portsmouth - Jan 14, 2012
Great service from these guys. The manager was very friendly and explained everything in details and tried to offer me even more services. All in all, was a very good first time experience and will definately use Formula One again. Proffessionals is the best desciption, than you.
- Tumbikani , Ipswich - Jan 13, 2012
Staff excellent at depot. Delay in getting tyres due to tyre size/type. Pleased head office double checked, very professional.
- SCOTT , Hanley - Jan 13, 2012
In this day and age it is refreshing to find such a friendly, knowledgable and helpful set of guys. They did exactly what I asked when I asked and the price was extremely competitive. WELL DONE I shall certainly be using them again for all my future needs
- Brian , Derby - Jan 12, 2012
Just like to thank your team at your Bedford centre, quick service, friendly staff and most important a fair price. Will deffinitely refer friends and family in the future.
- Gary, Bedford - Jan 12, 2012
I love Formula One (The Sport) so it follows I was curious about Formula One Autocentres and have not been disappointed.
I can afford not to cut corner with the excellent charge rates that Formula One Autocentre's offer
- Ray , Southampton - Jan 11, 2012
MOT staff were helpful and friendly answered the phone quickly and had everything ready.
- martin , Hemel Hempstead - Jan 11, 2012
Everyone was friendly and professional which gave me a lot of confidence in using F1 again.
- Reginald , Aylesbury - Jan 10, 2012
Took my car here for it's MOT, and to get a free winter check. Never been to Formula One before, but heard nothing but good reviews, with a few saying they were pricey. Having seen their MOT as cheap as anywhere else, as well as their Price Promise, I couldn't see how people came to that conclusion. MOT was completed when expected, though unfortunately didn't pass. They offered me the best advice on it, and found prices for everything that it failed on for us. Sadly, the quote was more than the value of the car, as expected, so the car will be moving on soon. Will use again and recommend though.
- Thom , Nottingham 2 (Bulwell) - Jan 10, 2012
Very thorough. Polite and helpful staff. Good value for money. Will use again
- JAMES , Southampton - Jan 10, 2012
Anthony the mechanic was very helpful and kept us informed every inch of the way - an asset to your company
- Nicola , Stevenage 1 - Jan 10, 2012
I found the service fantasic, booking online is quick and very easy and been able to pay by paypal is a great option. I could not praise the guys enough for there advice and helpfulness especially for the fantasic price I'm already referring to family and friends. I could not ask for a better service.
- Lorraine , Hanley - Jan 9, 2012
We always take our car to F1 and find the staff to be efficient and professional at all times. The garage offers very good service and competitive priciing. Can't fault them!
- Amy , Maidstone - Jan 8, 2012
Very easy, great staff, inspired confidence.
Cold drinks vending machine in waiting room, would be good to have a hot drinks machine too if possible.
- Ian , Basingstoke - Jan 8, 2012
I like using F1 for MoTs because of the honest and efficient service, as well as the good offers you usually run for MoTs.
- Mark , Ipswich - Jan 8, 2012
I have used before but not for a while, very helpful team quick,friendly staff best of all matched the price
"thank you".
booked in for MOT and fee winter check also exhaust repair all done never mentioned if they did any thing as to the free winter check that was to be done.thanks again.
LES BERRY
- LESLIE , Aylesbury - Jan 8, 2012
Was very happy with my first visit to f1, I was informed on arrival that there was a delay and were very apologetic that my car would not be finished within the given time. The staff were friendly and approachable and I will definitely visit again
- Rachel , Maidstone - Jan 7, 2012
Staff very helpful (dealt with Lucy and Richard), for dropping off and picking up the car. Explained everything over the phone. Reliable, efficient and reasonably priced.
- Barrie , Poole - Jan 7, 2012
Staff was very friendly and polite. MOT was done within an hour which is speedy.
- kai , Cambridge - Jan 7, 2012
Tyres well fitted and great price. Like the new tracking system and the ability to see exactly the problems in the waiting area
- Paul , Rugby - Jan 7, 2012
Good knowledgable info from staff, yes will book further work in soon with Formula 1
- Glenn , Nottingham 1 (Lenton) - Jan 7, 2012
I went to Formula 1 for the first time last year to seek advice after my car was serviced and MOT by A large dealership company who has always serviced and MOT my car I was really worried about the information I recieved from them about suggested work.
Your staff were excellent they checked my car and put my mind at rest and were very informative and helpful.
I returned to Formula a few monthslater to have the two front tyres fitted and tracking done. I received an excellent service.
I returned again on 3rd January 2012 to have my car serviced and MOT. The car passed the MOT and I was advised of work that would be required over the next few months. I was happy for the staff to sort the work on the same day. I again recieved an excellent service and the advice and information were second to none.
I will continue to use and recommend F1 to other as a very please customer
Thank you
Kind regards
Wendy
- Wendy , Bristol - Jan 5, 2012
I would just like you to know of the experience my girlfriend and I had with your Wigston branch in Leicester. I spoke with the branch via phone this morning asking for a quote for my girfriends Peugeot 206CC to have a replacement rear end silencer. The staff member I spoke to was very pleasant and although I had a better quote, he agreed to improve on the quote. Because of the manner in which he handled the call, I chose not to continue searching for a better price and ordered the parts for him. When the part arrived I spoke with him again and he told me that he would be able to get the car in straight away. My girlfriend took her car to the branch and was treated courteously and the parts were fitted quickly (despite the garage being extremely busy when she arrived) and everything was already set up on the computer with the better price so all she had to do was pay for the work. She was so pleased with the way everything was dealt with, she has decided to change our regular garage for all MOT/servicing and general work her car may need. I will be changing to use this garage for all the work on my own car also.Many thanks for the fantastic service experience this branch offered, I will indeed recommend your branch to all my friends/colleagues. I hope the staff who dealt with me on the phone, and my girlfriend on site should be given the accolade they deserve, from your company.Thanks again
- Ian, Wigston - Jan 5, 2012
always good customer service i have recommended them to friends and family and five of them have used formula one because of my referral.
- LESLIE , Wolverhampton - Jan 4, 2012
The technician was very helpful and explained the work he had done in a way that icould understand. I will definitely use F1 autocentres again.
- Bronagh , Crawley - Jan 4, 2012
Visiting a garage can often be intimidating, but was pleasantly surprised by the friendliness of the staff at the centre in Basildon on 02/01/12. My MoT test was completed, and results explained to me in detail which I could fully understood. Booking my MoT online was simple, easy and I enjoyed the discount! Great team at Basildon, I'll definitely go back!! Thank you!
- Gary , Basildon - Jan 3, 2012
Excellent service and communications - staff very helpful. Will use again and recommend to friends and family. thanks again. Mark from Ipswich
- Keith , Ipswich - Jan 3, 2012
Excellent Service. Arrived at opening time, my car was completed in very good time. Additional advice given about front tyres and when replacements will be need. Also great value.
- Bernard , Wigston - Jan 1, 2012
I was very pleased with the service I received! This was the first time I visited your centre, but I will definitely do it again.
Thank you for the excellent customer service, too and happy new year!
- Elitsa , Basingstoke - Jan 1, 2012
Very good service, although I lke the price promise challenge, I would have enjoyed negoiating the price instead of having to ring around. I will be back though because of the service and MOT price online. Thanks and a good New Year to you all.
- Daniel , Nottingham 1 (Lenton) - Jan 1, 2012
All good very helpful and professional, explained everything to me I will recommend them as I have done in the past.
- Terry , Southend - Dec 31, 2011
Very pleased with service and staff very helpfull Excellent value for money
- Gillian , Crewe - Dec 30, 2011
I experienced excellent service from the manager and team at Southend. I had booked on the internet to have new tyres fitted to my son's car and asked for the brakes to be checked whilst the wheels were off the car.
The manager showed me that the front discs were badly corroded and within 15 minutes he had arranged for a new set of front discs to be delivered to site. Within an hour and a half or arriving at Formula 1 Southend, I had 4 new tyres fitted, new front discs and brake pads and the steering geomentry checked and realligned.
Overall the experience I had from Formula 1 Southend was excellent. Well done Formula 1 Southend, a very satisfied customer!
- Andrew , Southend - Dec 30, 2011
Was really impressed with the service and found the staff really helpful, excellent value for money, they even price match, I've used them for many years. Mark
- Keith , Ipswich - Dec 30, 2011
I have been using this centre for the past 5 years,in that time I have always found the staff very helpful and friendly.
- mark , Enfield - Dec 29, 2011
I was seen to even earlier than my booked appointment, and my car was fixed and tested half an hour earlier than expected. Excellent service, staff and pricing.
- Adam , Nottingham 1 (Lenton) - Dec 29, 2011
Excellent service, genuine staff, and pleased with the value for money, overall excellent.
- Daniel , Hertford - Dec 27, 2011
Staff at F1 Harlow are always happy and helpful and prices are competitive.
- Lindsey , Harlow - Dec 25, 2011
This was the first time that I have used F1 for an MOT. Excellent service, easy to book a convenient time online, very helpful staff at the Gloucester branch and the minor faults rectified on the spot which meant that I could drive off without any hassle. Exceptional value for money too.
- Mark , Gloucester - Dec 23, 2011
The team at Maidstone are really good at their job and strive for customer satisfaction in all areas
Thanks for a great service
- Teresa , Maidstone - Dec 22, 2011
My family always use our local F1 Autocentre as they are very competitively priced, Manny gives fantastic customer service and there is never any pressure to have work done if not easential . I always recommend to my friends and will continue to be a loyal customer
- Roy , Chatham - Dec 22, 2011
Great, friendly service at an excellent price. Wouldnt dream of using anyone else.
- Lee , Harlow - Dec 22, 2011
Excellent service and communications - staff very helpful. Will use again and recommend to friends. Ideal location for Town and bus service from surrounding areas.
- Thomas , Crawley - Dec 21, 2011
Firstly great service - Car was dangerous and with two very young children so greatful to be told what i need to get done straight away etc.
Lovely staff - Explained everything to me fully and in simple terms.
Will definatly be going back to get a service and my future MOTS here!
Thanks guys! Steph
- stephanie , Nottingham 2 (Bulwell) - Dec 21, 2011
Excellent customer service gave me complete faith in the staff expertise!!!
- Dan , Newcastle - Dec 18, 2011
As usual, excellent service from very helpful and courteous staff. See you again soon. Tony
- Tony , Bedford - Dec 16, 2011
Car initially failed, but I was given good suggestions for where to go to get it fixed, and F1 Southampton managed to fit in the retest the same day. Very happy.
- Brook , Southampton - Dec 16, 2011
I've just had my car MOT'd at my local auto centre in Bulwell Nottingham and can't sing praises enough for the excellent service I received by Ian the manager there. From the initial telephone booking to collecting my car back I was most impressed with the service and excellent people skills he conveyed. It's so nice to see such friendly customer attitudes in today's marketplace.WELL DONE! Excellent! I will recommend you.
- Ray, Bulwell - Dec 14, 2011
We got a very good service and found staff very helpfull.We will call again .
best regards Barry
- barry , Harlow - Dec 14, 2011
First time I have used your company. The service was excellent, the staff were really friendly and helpful. Best value for money I could find too.
- Daniel , Basildon - Dec 12, 2011
I visited the London Road, branch of Formula One Autocentres in Stevenage and was extremely pleased with the service from all the staff. The staff are very knowledgable and more then happy to answer questions and talk with you even if they are on a break. I recommend Formula One and have done ever since using them for the 1st time some 5 years or more ago.
- Philip , Stevenage 2 - Dec 11, 2011
Very busy when I went in for tyre fitting so left wheel there and went to pick it up later. Couldn't fit tyre as fitter didn't know what side it came off but once he did ready very quickly. Top service and very good price. Thanks
- COLIN , Chelmsford - Dec 11, 2011
Ian the manager was very helpful. Really impressed with the customer service and great communication at the branch.
- William , Nottingham 2 (Bulwell) - Dec 11, 2011
this is the third year you have done my MOT for my car and I can say hand on heart your team at Mansfield are BRILLIANT they answered questions that I had about my car and the work they carried out was done fast and efficiently |FIRST CLASS
- john , Mansfield - Dec 9, 2011
Always feel they give great advice and make sensible recommendations. Very trustworthy.
- Peter , Chelmsford - Dec 9, 2011
I'd like to pass on my compliments to Craig and his staff at the Bristol centre for the superb and efficient service they provided to me on a recent visit to this centre. Craig is especially a credit to your company by going the extra mile to answer any questions I had.
- Martin, Bristol - Dec 9, 2011
I would just like to say thank you for the customer service that I received in your Chelmsford branch on Sunday morning (6/11)
I work in the motor industry and i know it can be tough, the guy behind the reception desk was a very good ambassador for your company, nothing was too much trouble, it is a rare thing in this day and age!
As I previously said I work in the motor trade particularly in the customer service side of it! You have a happy customer who will spread the word and be back as and when I need to!
- Mr D Flack, Chelmsford - Dec 9, 2011
Dear Sir,
I write to commend the service at the Chelmsford branch of Formula 1, we have been customers in the past, 6.11.10, on 30.11.11 I had another replacement tyre I was able to change the date and time of the tyre fitting had two calls that the tyre was available and when visiting the branch was seen quickly and served in a most courteous manner.
It was also appreciated that the waiting area was clean and warm, your staff deserve to have all the effort and excellent customer sercice noted.
Many Thanks
- Theresa, Chelmsford - Dec 9, 2011
Fantastic service. In particular the guy on reception was brilliant - polite, friendly, knowledgeable, helpful without being too pushy. I have already recommended you to my work colleagues and will definitely be using you again.
- Rebecca , Crawley - Dec 8, 2011
ive now had 3 cars mot with your company, the service i get is always the best and i recommend you to everyone, thank you.
- Diane , Northampton 1 (Grafton) - Dec 7, 2011
Hi I'm currently sitting in the waiting room of the F1 Autocentre branch in Hemel Hempstead and would like to say this is the second time I have used this garage and I'm absolutely 100% happy with the service I have received today, along with the last visit. It's the best garage I have used by far and will be highly recommending it to everyone I know!The service here is fantastic,staff are very friendly and informative and have raised above any expectations I have!prices are the best around too.Many thanks again!Keep up the good work.
- Hailey, Hemel Hempstead - Dec 6, 2011
First time used F1, would recommend. Staff friendly and provide info of works to be carried out. A++++
- ILIJA , Crawley - Dec 5, 2011
I found the service very good and was contacted promptly after the mot was done.
I would definetely recommend you.
- luisa , Crawley - Dec 4, 2011
Very friendly staff and was surprised at the nice waiting area provided. Thanks
- Helen , Northampton 2(Gambrel) - Dec 4, 2011
Have used Formula One garage in Chatham for many years, always helpful friendly staff. Prices are always very reasonable, but most of all I never feel as if I am being ripped off on which I have felt at different garages I have been to in the past.
Great work keep it up.
- Mark , Chatham - Dec 4, 2011
very good in giving detail of the outcome of what was wrong with the car.
explained clearly for myself who knows nothing about cars.
Excellent, from now on F1 is my car repair people.
- alan , Swindon - Dec 4, 2011
Excellent service, told that tyres would take 40 mins to fit and they did them in 35 mins. Very professional outfit, and fantastic value for money.
- Colin , Canterbury - Dec 3, 2011
Guys were very nice and knew exactly what they were doing! My car was in safe hands! I would definitely use again!
- Patrick , Enfield - Dec 2, 2011
Manager excellent, staff could smile a little more when someone smiles at them. Many thanks for a good service.
- Noel , Poole - Dec 2, 2011
I have used your centre in Hertford for the last 3 years as you are very competetive & I also trust the centre to do a great job
- James , Hertford - Dec 2, 2011
Very good value MOT 60% discount as a loyalty reward. Only took an hour my mother recently went to a Honda main dealer and was told an MOT would be 3 hours! even though she had booked. Told her to come to you.
- ALISON , Stevenage 1 - Dec 1, 2011
great service first class job, they found the tyre that
I have been unable to get any were else thanks
john power
- john , Stevenage 1 - Dec 1, 2011
I think Formula One Autocentres are great, excellent value for money, they even price match, I've used them for many years, I find the staff to be very friendly and helpful, definately recommended them to family and friends and you.
Mark (Ipswich)
- mark , Ipswich - Dec 1, 2011
Good service and price. I will certainly consider returning in the future.
- Simon , Norwich - Nov 30, 2011
I have used the Newport Pagnell Branch for many years now, they are always very helpful and courteous. Pretty good prices too.
- mick , Milton Keynes - Nov 29, 2011
Exceptionally good value and really efficient and good service from the Manager.
- alison , Poole - Nov 29, 2011
excellent service and price, also well worth getting free winter check.
thanks
- tammy , Northampton 2(Gambrel) - Nov 28, 2011
I stick with formula 1 as i've found them very helpful and very honest, if something doesn't need doing they won't try and cheat me when i've been elsewhere and they tried.
- Aaron , Ipswich - Nov 28, 2011
Very good service, liked the customer waiting area with big viewing area into work shop and thought the small touch of parking car facing forwards - well appreciated.
Reception went through service with me and explained new MOT certificate. Very impressed - will definately use again.
- Wendy , Poole - Nov 27, 2011
I have been using Formula l garage for 25 years now. I have always been very pleased with the service ... The staff have never been condescendant to women. I am very happy and will carry on using this garage.
Thank you
- POINTER , Chelmsford - Nov 25, 2011
Very impressed with the service - its my First time away from my usual garage and was very nervous I'd have a 'this needs doing' phone call, however they were brilliant and ive even recommended a friend.
- Alexander , Colchester - Nov 24, 2011
Being female and not very knowledgeable about cars i was pleased that the staff were Very friendly and helpful, and it was important that they stuck to the timescale as I have a small baby and had 2 fit my car being sorted around feeds. Thank you
- jo , Lincoln - Nov 23, 2011
As always, very pleased with the service.
Car failed MOT with a mechanical fault which was rectified the next day at very reasonable cost.
Thank you.
- Barry , Nottingham 1 (Lenton) - Nov 21, 2011
Puncture was non repairable. Staff were helpful and prompt in delaing with it.
- Philip , Swindon - Nov 21, 2011
The staff were very helpful always got the door for me as I had a baby and buggy with me
- Tamsin , Southampton - Nov 21, 2011
Excellent service. Changed an online booking with ease. MOT finished well before allocated time. Free winter check performed, one problem identified, but no pressure to book car in for having problem rectified. Excellent price too. Used many times before and will continue to do so. Thanks.
- Nitin , Cheltenham - Nov 20, 2011
Excellent customer service, attention to detail, as well as friendly professional staff. Could not fault the outstanding service I received on Saturday for for the fitting of my Daughters two tyres. Have visited the centre previously and will continue to do so because of this customer comes first attitude. Praise where praise is due; Outstanding.
- Carley , Newcastle - Nov 20, 2011
The man in the garage, Phil, was extremely helpful an courteous everytime we spoke. Thank you for a really great service.
- Matthew , Portsmouth - Nov 20, 2011
Love going to Hemel, the guys are great and always make me feel very welcome.
- sue , Hemel Hempstead - Nov 19, 2011
The customer service from the staff is exceptional, which is why I keep going back. I wouldn't hesitate to recommend to my family and friends.
The online price promise is a winner too. Well done to everyone at Formula 1 Autocentres.
- Wendy , Doncaster - Nov 17, 2011
Very friendly staff at the Portsmouth Branch, allowed me to drop my car off at the start of the day and let me pick it up when it was convenient for me.
very much appreciated the free winter check too!
The waiting room was nice and warm and the game show pointless was on the TV! I should go on the game you know....I knew most of the good answers.
- Daniel , Portsmouth - Nov 16, 2011
I have used this centre 3 times now and the service has been excellent. Staff very helpful and quality aware.I
have recommended them to many of my colleagues who have similar standards.
- Tony , Cambridge - Nov 15, 2011
The staff at Formula One in Hertford, make it easy and clear to understand and give you all the information you need to know. This is my first time using this garage and I would recommend them as the service is brilliant.
Thank You
Craig Miller
- Craig , Hertford - Nov 15, 2011
Excellent service, friendly staff, highly competitive price, delighted with considered advice offered about repairs and with the quality of work done. Thank you!
- Neil , Northampton 2(Gambrel) - Nov 14, 2011
This is the only garage that I feel comfortable going to even though it's not close to home. Staff are always friendly and helpful.
- Nicky , Chatham - Nov 13, 2011
Have to say i use formula 1 on a regular basis as its practical to where i live,but of course if the service wasnt up to it i wouldnt,at Lye you have some great friendly staff who make it a pleasure to go there
- David , Lye - Nov 13, 2011
good service. Let me know in advance my chosen tyre was out of stock and found same price alternative.
- Paul , Leicester - Nov 13, 2011
I appreciated being told and shown exactly what had to be done when it was discovered that I needed geometry check and toe adjustment.
The Technician was extremely helpful & knowledgeable
- Graham , Northampton 2(Gambrel) - Nov 13, 2011
Very helpful, car in for MOT and then did work required (light alignment and bulbs) to pass immediately and re-tested, very pleased
- Rachel , Erdington - Nov 12, 2011
Efficient, friendly and they make a lovely cup of tea! I will be using F1 again.
- Penelope , Stevenage 1 - Nov 12, 2011
The online Price Promise was received very quickly and made the tyre £5 cheaper than anywhere else (£72 F1 priced Goodyear GT3 tyre matched to £64 National price and I paid £59). The fitter took my car within a couple of minutes and I was on my way back to work within about 15 minutes of arriving. Very pleased. Polite and friendly counter staff. Would use again and recommend.
- Gary , Maidstone - Nov 12, 2011
good service very easy with the online booking etc and competitive pricing
- lee , Basingstoke - Nov 12, 2011
very professional and friendly service.i will surely recomend my friends.
- terrance temptation , Norwich - Nov 11, 2011
I found the staff to be friendly and helpful.I will use this centre again in the future
- Trevor , Erdington - Nov 8, 2011
very pleased with the service provided and the engineer showing us a future fault that may occur.
- tina , Basildon - Nov 6, 2011
I've used Formula 1 Norwich for a number of years for MOTs and some general maintenance. I find them efficient, and Trevor (who often is on front desk) seems to be very good at dealing with questions from the Mechanics as well as dealing with customers.
I'm always pleased with the service, and will keep going back if it stays like it is.
Well done all.
- Stephen , Norwich - Nov 6, 2011
Although my car failed its mot, the guys there were really helpful in explaining what needs to be done and the best and worsecase sanarios cost wise. The work was done the same day and now it drives like a dream! Would defiantly recommend F1 Autocare to my friends!
- Paul , Maidstone - Nov 6, 2011
staff do not patronise, explain everything in detail but simply, nice bunch of guys
- julie , Lincoln - Nov 5, 2011
Very nice people, did what I wanted them to do, overall best service I've had so far. Thank you
- cristian , Harrow - Nov 5, 2011
Staff were very friendly and good customer service is very hard to find but you managed to surpass my expectations. Well done.
- David , Cambridge - Nov 4, 2011
Always excellent in the Maidstone branch. Staff knowledgable, courteous and always happy to help. In fact, my second car goes in tomorrow....
- Michael , Maidstone - Nov 4, 2011
Efficient service and competitive prices which were matched to other providers rates in a friendly non confrontational way.
- Mark , Cambridge - Nov 4, 2011
Excellent service completed well within time and very pleasant and helpful staff. Thankyou once again. Enid Miller
- Enid , Harlow - Nov 2, 2011
I had a slow puncture repaired at the Peterborough branch today: very rapid turnaround, and wasn't charged!The guys know I'll be returning soon for a new set of tyres - I've been a customer for many years - but nonetheless, that's great customer service.
- Paul, Peterborough - Nov 2, 2011
Many thanks for a very business like visit to have my car MOT'd. Booking online worked well. A very clean and well kept garage and friendly staff.
- Arturo Kim , Peterborough - Nov 1, 2011
Excellent service. Very reassuring to be able to trust that you are not being ripped off. I'll be back!
- Peter , Norwich - Oct 30, 2011
My whole family only use formula one as we always get a friendly, efficient and reliable service at a great price.
Ian and all of his staff are a credit to your organisation.
- IAN , Nottingham 2 (Bulwell) - Oct 30, 2011
This is my second Formula 1 experience. Both have been excellent. There is something reassuring about a guy in overalls and covered in grease being at the front desk rather than some 'unknowing' receptionist. The service is friendly , efficient and good value. You shame the local BMW dealer on all counts.
- David , Bedford - Oct 28, 2011
Great service. Friendly and welcoming by front desk and the guy who did the work on my car
- Colin , Cheltenham - Oct 28, 2011
I found the prices and discounts through online buying very good.
It was great to book an MOT and have a specific time. I waited whilst my vehicle was MOT'd and found this very convenient. It actually meant less disruption to my day.
Staff were great too. Many Thanks and a happy customer
- jonathan , Stevenage 1 - Oct 28, 2011
As a lady driver I have spent a long time (23 years of driving) to find a garage I can trust (unfortunately I have not always had good experiences of the motor trade) and last year I went online after being let down once again, and came across Formula One garages and after my first experience and now second I would not go anywhere else.
On both ocassions I was treated with respect and talked through exactly what was being done to my car. Also the waiting room area is amazing given it is a garage (clean and tidy).
I have told my son and his wife and many of my friends about Formula One and your offers as they are brilliant also.
Many thanks,
Miss P Thomas
- Paula Louise , Hemel Hempstead - Oct 27, 2011
The staff were very friendly and happy, I would and have been back there again.
- Ruth , Brentwood - Oct 27, 2011
I have used F1 a number of times and have found them to be helpful and value to money each time.
- carguil , Erdington - Oct 27, 2011
I found the staff very helpful and attentive despite the fact that they were obviously very busy. I was kept well informed about my car's service and the extra work that was required. Despite the additional cost, a good experience.
- David , Wolverhampton - Oct 27, 2011
Although the amount of work needed on my car was more than I had hoped, the staff at F1 were very helpful, very knowledgeable and kept me up to date with activity throughout, I would certainly recommend them to friends and family.
- Michael , Bristol - Oct 27, 2011
Good techinical advice from the online support team prior to the appointment saved fitting the wrong type of tyres to my vehicle.
Regards
Happy Customer
- Michael , Southend - Oct 26, 2011
Very pleased with the service Norwich F1 Autocentre offered. Will definitely use you again.
- Simon , Norwich - Oct 26, 2011
very friendly and helpful staff great service at a reasonable price.will recommend to all!
- mark , Peterborough - Oct 25, 2011
This is the 3rd time I have used Formula One for my MOT. I have also had tires etc. The staff are always very helpful and the prices very good. I have no hesitation in recommending them to family and friends.
- Karen , Redditch - Oct 25, 2011
I found every one to be extremely polite, helpful and professional. I would definitely recommend this branch to my friends and family.
- Amanda , Chatham - Oct 23, 2011
The reminder card was a great idea and loved the money off voucher. This saved me shopping around. Great choice of dates and times available on your website, I reaaly like being able to book online.
- Craig , Cheltenham - Oct 23, 2011
First time I had used F1 and will definitely be coming back. Great service and no hassles at all. Brilliant.
- Martin , Bedford - Oct 21, 2011
Great service, everything was explained and was not pressurised into getting everything done in one hit. Was even offered a complimentary journey home as the car would be in for most of the day.
- Jackie , Basildon - Oct 19, 2011
Technically well equipped and knowledgeable and pleasant staff. Very good services at very good prices. I recommend Burton Formula One.
- Peter , Burton - Oct 18, 2011
I have used this centre before and have always found them very helpful and friendly. Some garages can talk down to women when they bring in a car but the guys here are fantastic!!!
- Julie , Chelmsford - Oct 18, 2011
Very good. All work done in an hour and a half after being given the go ahead. Everything explained in detail. Friendly staff. Lot of work needed doing, but then again that isn't their fault! Will definitely use again.
- Martin , Lincoln - Oct 18, 2011
I have used the Hertford branch for several years now - the staff are always very polite and helpful. They keep us well informed of work that they are doing on the car and the timescales involved.
- Kerry , Hertford - Oct 18, 2011
Chris (and the other staff) were very friendly and explained everything that needed to be done very clearly. Service was efficient - Service, MOT and MOT re-test all completed same day.
- Claire , Cambridge - Oct 18, 2011
Staff were helpful at all times, even when i phoned earlier on in the week to confirm a booking.
- Glen , Canterbury - Oct 17, 2011
I cannot rate the service highly enough. It was exceptional. I was treated as a real person rather than as a 'customer'. Very genuine. I was delighted with the service and will definitely use Formula One again, and recommend you.
- Angie , Nottingham 2 (Bulwell) - Oct 16, 2011
Carl and Nathan were very polite and helpful to every customer who came in when I was there
- Allan , Gloucester - Oct 16, 2011
As always I was very happy with the service received. I had 2 tyres fitted and was out within 20 minutes. Excellent customer service. Love formula one.
- Matthew , Northampton 2(Gambrel) - Oct 16, 2011
Always very friendly and helpful, nothing neede to be done after the MOT so was even happier :)
- Lisa , Nottingham 1 (Lenton) - Oct 15, 2011
I have used Crawley F1 5 times this year & the centre is run extremely well & prices are good. I always recommend them now.
Thanks.
- Phil , Crawley - Oct 15, 2011
Great Friendly Local service, feel like you have been going there for years every time you visit.
- David , Bedford - Oct 15, 2011
First time I have Formula One, booked easily on line with dates and times available. Good value, friendly service will definitely use again.
- John , Cambridge - Oct 13, 2011
Did exactly what they said they would. on time and great price (£50 below Audi main dealer for same tyre)
- David , Northampton 2(Gambrel) - Oct 12, 2011
Very good indeed - the Polish Assistant Manager was very helpful and courteous.
- John , Canterbury - Oct 12, 2011
Great service - quick friendly and will definitely use again. Nice to see an all inclisive price shown on website ... unlike some others
- Keith , Hemel Hempstead - Oct 11, 2011
Car failed MOT on a light fitting which was sorted out within 24hrs great stuff.
- stuart , Chelmsford - Oct 11, 2011
Great service at Basingstoke, they did not try and hard sell like quick fit..
Will be using your services again as I like non pushy companies who do not try and rip off the customer and are also very competitive..
Many thanks Dave...
- DAVID , Basingstoke - Oct 10, 2011
Very quick and easy to use booking system on-line. Fantastic service and as a first time user I would use Formula one again and would recommend to others.
- Rebecca , Burton - Oct 10, 2011
we got an honest appraisal of the fault with our car an estimate of the cost dependant on what was found when work commenced, a call to let me know there we additional costs involved due to broken parts an estimate of the cost and the completion time before the staff continued
overall i am very happy with the guys and would not hesitate to recommend them.
thanks
- IAN , Nottingham 2 (Bulwell) - Oct 9, 2011
Great service and have recommended to family and friends who will now be using the garage! Thanks
- Nick , Southend - Oct 9, 2011
Have been there for MOT'S before. they are all very friendly and helpful, I was greated by the gentleman who was doing my MOT and he took the car straight away. Brill, good experience.
- KAREN , Redditch - Oct 9, 2011
I had 2 vehicles in for MOT, the staff where very polite and courteous throughout.
- chris , Southampton - Oct 8, 2011
A very professional and polite experience, the staff are a credit to the F1 name.
- chris , Southampton - Oct 8, 2011
Excellent and clear service from all members of staff. A refreshing open approach to discussing points on the vehicle, with no pressure being applied to spend on possible repairs.
- Colin , Cambridge - Oct 8, 2011
Staff were helpful and I was able to leave my car there while I was at work - thank you.
- Sarah , Maidstone - Oct 8, 2011
Been going there for years, very good price structures, honest personnel and always helpful.
- Balvinder , Nottingham 1 (Lenton) - Oct 7, 2011
Excellent service, easy to book online - MOT discount an added bonus.
Will use again.
- Nathaniel , Cambridge - Oct 7, 2011
Lye depot is a fantastic example of how a garage should be run. The staff are very knowledgable, helpful and skilled at their job. Well done
- jeremy , Lye - Oct 7, 2011
Barry was extremely helpful and kept me fully briefed on the status of my vehicle. He is a credit to the company
- Simon , Lincoln - Oct 6, 2011
Very pleased, staff very helpful nothing was too much trouble. Will certainly use them again.
- David , Swindon - Oct 6, 2011
I had to cancel my appointment but recieved fantastic service from your team. I will be booking my car in with you soon and would happily recommend your company, its employees and also your prices to others.
- Kevin , Harlow - Oct 6, 2011
I always take my car to have its mot or anything else required to F1. I find you all very very helpful and a pleasure to deal with and recommend everyone I know to come to F1, you are "SIMPLY THE BEST" Lorraine, Ipswich
- Lorraine , Ipswich - Oct 6, 2011
Excellent service. Kept updated as work progressed. Would certainly use again.
- Helen , Stevenage 2 - Oct 6, 2011
When ever i have used F1 provided me great service and help to understand what i don't about cars
- SAJED , Hemel Hempstead - Oct 5, 2011
very friendly and helpful staff, good explanations of what was done/needed doing
- carole , Northampton 2(Gambrel) - Oct 5, 2011
Excellent service as usual. Highly recommended by a woman who knows nothing about cars and has been 'ripped off' by many a garage. Totally trust formula 1 to look after my car!!
- sue , Poole - Oct 5, 2011
Excellent Service, Sensible Prices, Tracking problem explained in detail and carried out with efficiency and a smile!.. Well Impressed.. I had intended to buy my tyres from Tyretraders.co.uk.. but you beat their price on four Michelin tyres by £18.00 I will certainly return in the future.
- John , Peterborough - Oct 4, 2011
Took just under 1 hour to change two tyres, including balance and tracking. Everything seems to be in good order. Pleased with the very competitive pricing as I used online service to price match and book.
Thank you.
John
- John , Basingstoke - Oct 4, 2011
Very efficient and friendly, very good value for money if booking on line. Have our own mobile mechanic for servicing of vehicles but would definately use F1 if we change in the future.
- Jemma , Maidstone - Oct 4, 2011
Excellent service and have recommended you to my father in law who has now booked his car in accordingly. Many thanks !
- Glenn , Poole - Oct 3, 2011
It was the high quality of service that I have come to expect from Formula 1 and very good value for money.
- Graham , Ipswich - Oct 3, 2011
I found the whole experience excellent. The ease of booking, even at short notice, was very good. The cost was exceptional and the staff were very helpful and appeared knowledgeable. Thank you
- M , Bristol - Oct 3, 2011
I have visited Lenton Centre in Nottingham on 3 occasions and on each of my vists the staff consistantly helpful, friendly & knowledgeable.
Prices are very good and the work top quality.
I will be back for sure.
- John , Nottingham 1 (Lenton) - Oct 3, 2011
Brilliant service, friendly staff, good value for my MOT. I will be returning.
- Erol , Maidstone - Oct 3, 2011
Great help, was well advised by the staff, will recommend to others. Once again, a happy customer.
- Matthew , Lye - Oct 2, 2011
Excellent service, Did not have to wait long before my car was attended to.
- John , Harlow - Oct 2, 2011
customer service was excellent finished early and rang me twice to keep me updated. overall very happy with the garage and friendly service
- William , Northampton 2(Gambrel) - Sep 30, 2011
I'm a long standing customer of Formula 1 and the service is always friendly, helpful and never a problem with the work carried out. Pricing is also very competative. It's great to have Formula 1 on the door step
- Geoff , Stevenage 1 - Sep 30, 2011
After receiving poor service over the phone with Kwik Fit when trying to book my car in for new rear brakes, I remembered the great service I received from you for a new tyre a few months back. So I called the Long Eaton centre and spoke with Craig. From the start he was very helpful and friendly. Kwik Fit could not quote me nor give a convenient time. However Craig quoted me and booked me in at a good time in minutes (even with a dodgy internet connection)I felt compelled to contact you to let you know how Formula One Long Eaton stamps out the stereotype of poor service, high prices and none efficiency.I have promptly cancelled my appointment with Kwik Fit and look forward to the good service I have experienced from Long Eaton's Centre tomorrow as that is when I am booked in.This was great as my car is my business as I am a Driving Instructor.I would like to request this email to be passed onto the Centre Managers.
- Victoria, Long Eaton - Sep 30, 2011
Used on many occasions and always been happy with staff and service given, would recommend and will continue to use.
- Carole , Northampton 2(Gambrel) - Sep 29, 2011
Had 3 vehicles MOTd at F1 autocentres this year. Always an excellent trustworthy service which i would reccomend to anybody. Required repairs have all been carried out by F1 at reasonable prices to excellent standards. Best service in Crewe bar none!!
- Rebecca , Crewe - Sep 29, 2011
Efficient, helpful and good fun - a pleasure to visit, given the mundane nature of having to obtain an MOT.
- Patricia , Newcastle - Sep 28, 2011
Your staff were very helpful in rectifying a couple of minor issues with my vehicle and ensuring that it could be retested without the need for a re-visit.
- Philip , Crewe - Sep 28, 2011
absolutely wonderful service from helpful and informed staff
Thank you all
- L , Cambridge - Sep 28, 2011
Staff worked as quickly as possible to get everything done in time. excellent service!!
- Geraint , Newcastle - Sep 27, 2011
Continued customer, on all visits excellent profesional friendly manner and service from staff. Allways recommend F1 to friends and fammily
Sean Wallace
- Sean , Northampton 2(Gambrel) - Sep 27, 2011
I find your prices very competitive locally and your staff are friendly and helpful.
- Stefan , Leicester - Sep 27, 2011
I know people will use this care line for complaints, but I just wanted to let you know how pleased and impressed I was with your team at Peterborough.I rang this morning to book in my C-Max for a battery and brake check, half expecting there to be a long wait to get it looked at. I was pleasantly surprised as the cheery Tom, on the phone said to bring the car in as soon as I was ready, to get it looked at today.After I arrived at the centre, the car was quickly assessed and I was told that the battery was in need of replacement, but the brake pads still had some wear on them and so were not urgent to be changed. I was spoken to and dealt with in a very professional manner, and despite not being totally knowledgeable about mechanics, was never talked down to or thought I was being mis lead.I often take my car to a local mechanic I am friendly with at another garage, but after the good service I was given at your Peterborough branch, I will certainly use Formula One again, in fact we spoke about bringing in my wife's car to be looked at, as it has a few niggling problems.Many Thanks , and do please pass on my good comments to your team at Peterborough.
- Lawrence, Peterborough - Sep 27, 2011
All staff were both helpful and friendly. Work required was explained thoroughly, but without over use of "jargon" or technical terms. I will definitely use the centre again. Thankyou.
- PETER , Lincoln - Sep 25, 2011
The staff at your Long Eaton Centre are first class. Always very helpful and always willing to give advice. Your price promise means I always get the best deal so I have no reason to go elsewhere for my tyres. Thank you for the excellent service.
- RAYMOND , Long Eaton - Sep 25, 2011
This was the second time I have used Formula One and went back as the booking on line made it simple, the price was competitive and the staff friendly and helpful.
Thanks Mark.
- Mark , Maidstone - Sep 25, 2011
It was an excellent customer experience. The Luton outlet staff are both friendly and very efficient and I was pleased with the cost savings. Not only will I be sure to use then again but I will also ensure that I recommend others.
- Andy , Luton - Sep 25, 2011
Very Friendly And Helpful Staff. Great Value . Will Defiantly Use Again And Recommend!! :)
- Felicity , Swindon - Sep 23, 2011
It was my first visit and i will be recommeding this branch to people i work with as the service was friendly and efficient.
- Anna-marie , Basingstoke - Sep 23, 2011
I only went in the first time to get new tyres fitted but they checked the all the bits pieces that they needed to and told about all the things that were seriously wrong with the car. I was so impressed with their service. They are helpful polite and i feel that they are trustworthy. I would thoroughley recommend them to anyone!
- jayshree , Harrow - Sep 22, 2011
THE SERVICE WAS EXCELLENT AND VERY FRIENDLY I FELT AT EASE AT ALL TIMES.I WILL GO AGAIN!!
- RICHARD , Rugby - Sep 19, 2011
Great service from the staff at Enfield. They were very helpful and were more than happy to go the extra mile
- Spyros , Enfield - Sep 19, 2011
Really helpful and explained the problem which was rectified within hours. Superb!
- ANNETTE , Hemel Hempstead - Sep 19, 2011
I was very impressed with the service i got from F1 Basildon centre. I found all the staff friendly and helpfull
- Samuel , Basildon - Sep 18, 2011
Really helpful and I feel like I trust the guys working here.honest and great advice
- Sam , Norwich - Sep 18, 2011
very please with the staff at f1 southend went in for a mot needed a bit of work which they carried out straight away no delays and finished by the time they statted very friendly staff well done lads
- Ian , Southend - Sep 17, 2011
Great service, cheap prices, very helpful staff, will be using again.
Keep up the good work
Thanks
- jeff , Hemel Hempstead - Sep 17, 2011
First time I have used the Bulwell garage and I was really pleased I have another car and will probably book that in soon
- Stephen , Nottingham 2 (Bulwell) - Sep 17, 2011
The staff were very helpful and kept me informed throughout I'm very pleased. Thankyou
- Karl , Enfield - Sep 16, 2011
Great experience and tyres were fitted in no time at all.
I will recommend Formula one autocentres.
- Andrew , Cheltenham - Sep 16, 2011
The service was excellent and i would definhately use F1 again. In fact i am booking in a full service at the end of the month.
- Keith , Lye - Sep 16, 2011
This is my second visit, once again, exceptional customer service - I've already recommended others go there!
Many thanks
- David , Swindon - Sep 16, 2011
Additional work was required to my car, I did think here we go trying to get some more money (the feeling you get with other well known service centers) but the additional work was discussed and viewed before hand. The staff were friendly and proffessional which does breed confidence that no meaningless work was going to be carried out. Will use again and recommend to friends
- Adam , Gloucester - Sep 16, 2011
Staff were very friendly and helpful!
I also noted that they didn't try to rip off an old gentleman who brought in a very old Astra.
This is good customer service and will serve you in the long run.
- Keith , Chatham - Sep 15, 2011
I have been to F1 for tyres and MOT,s everyone is always happy and ready to assist, prices are good as is the service.
I will be back, F1 is always my prefered centre
- Adrian , Milton Keynes - Sep 15, 2011
It's unusual to get such a good service from a garage. Well done to the guys of the Aylesbury branch
- Stephen , Aylesbury - Sep 14, 2011
Got good service and upfront pricing with no hidden extras. Am very pleased with my treatment.
- Michael , Wolverhampton - Sep 14, 2011
Very friendly and knowledgable staff....First class service and staff, and I will be recomending F1 to my friends.
- Russell , Maidstone - Sep 14, 2011
I have been using F1 Autocentre in Peterborough for many years now and no longer even bother getting tyre, exhaust or brake quotes from any other franchise. The staff at this branch have always been friendly and helpful, unless things change dramatically, I will not be taking my business elsewhere. Unfortunately, my son did not follow my advice and went to one of your competitors. His car now appears to have a twisted chassis and required the sump cover to be replaced after it was overtightened and cracked (their explanation!!).
- Kev , Peterborough - Sep 13, 2011
Have used the Gambrel Road site on several occasions and will continue to do so. Prices, especially for tyres, are amongst the most competitive in Northampton. The service received has always been excellent and all staff members have a good attitude towards their customers.
- Andy , Northampton 2(Gambrel) - Sep 13, 2011
Great service and extremely helpful. The online booking and payment made life easy and the price promise was honoured too.
- robert , Southampton - Sep 13, 2011
Before i start,this is not a complaint,it's quite the opposite.
This is the first time for me to use your F1 tyre service and that was only based on the price of my tyres being cheaper than other tyre centres in the area with you tyre price match and extra £5 per tyre off.....F1AUTOCENTRE were the only tyre centre to who were willing to price match other competitors not only drive in dealers but also online !!
This is fantastic and i got a really good price.
My tyres were fitted at your Swindon tyre centre and when i got there i thought it was just another Kwik-Fit but to my surprise it was not.
There was no long queues to been seen and was dealt with immediately.
within 5 mins my car was on ramp and not out side for 2 hours.
nice clean waiting room with a tv,leather seats and big window so you can see your cars progress.
It is a really nice tyre centre, infact the best in Swindon.
The only one thing that let it down was that there is no tea or coffee available.I was told there was a cafe next door inside another shop.
However a free cup of Joe would have made my day.. something so small but i think is nice to be available especially when you just paid out £500 on 4 new tyres.
If you can keep this up you will have so many loyal customers, i will certainly be recommending you.
I would like to say thanks and for you to pass this gratitude on to the Swindon store as well.
Will see you next time i need another set of tyres .
- christopher , Swindon - Sep 12, 2011
Before i start,this is not a complaint,it's quite the opposite.
This is the first time for me to use your F1 tyre service and that was only based on the price of my tyres being cheaper than other tyre centres in the area with you tyre price match and extra £5 per tyre off.....F1AUTOCENTRE were the only tyre centre to who were willing to price match other competitors not only drive in dealers but also online !!
This is fantastic and i got a really good price.
My tyres were fitted at your Swindon tyre centre and when i got there i thought it was just another Kwik-Fit but to my surprise it was not.
There was no long queues to been seen and was dealt with immediately.
within 5 mins my car was on ramp and not out side for 2 hours.
nice clean waiting room with a tv,leather seats and big window so you can see your cars progress.
It is a really nice tyre centre, infact the best in Swindon.
The only one thing that let it down was that there is no tea or coffee available.I was told there was a cafe next door inside another shop.
However a free cup of Joe would have made my day.. something so small but i think is nice to be available especially when you just paid out £500 on 4 new tyres.
If you can keep this up you will have so many loyal customers, i will certainly be recommending you.
I would like to say thanks and for you to pass this gratitude on to the Swindon store as well.
Will see you next time i need another set of tyres .
- christopher , Swindon - Sep 12, 2011
I just want to pass on my thanks and appreciation for the outstanding customer service I have just received from Ryan and Chris at the Aylesbury branch. I recently had the misfortune of a flat tyre, caused by a split alloy wheel rim.From the start of the replacement process through to the successful resolution, both Chris and Ryan were excellent - they were exceptionally helpful, accommodating and friendly.It is rare that I feel compelled to comment on customer service, but the level of care and attention I received was exemplary. I was already using you guys for the competitively priced tyres - but this excellent experience has only reinforced my inclination to become a loyal customer.Please ensure you pass on my thanks to them both.
- Nick, Aylesbury - Sep 12, 2011
booked online - service was excellent and job done quickly and promptly whilst i waited.
- John , Crewe - Sep 11, 2011
I thought the manager was very professional and helpful and he worker who changes the tyre was very quick. Definitely use formula again
- Paul , Southend - Sep 11, 2011
Very good service given by staff.
Clean wating area.
And exceptional value for the MOT with the special price you are currently promoting for booking online.
- Sam , Redditch - Sep 11, 2011
Great service all round, very helpful & friendly staff extremely pleased from start to finish. Very good & easy online booking system.
- S , Norwich - Sep 10, 2011
First time I have used F1 for my MOT, booked online, all very efficient and helpful Barry and Adam both gave excellent customer service, would recommend this centre to friends in future
Lynn, Lincoln
- lynn , Lincoln - Sep 9, 2011
Very helpful and the on-line booking made it easy for me to print my paperwork, hand over my keys and let F1 do the rest! Thank you
- Susan , Ipswich - Sep 9, 2011
The staff were very helpful and friendly abd took the time to explain exactly what needs to be done to my car.
- Laura , Burton - Sep 8, 2011
I was pleased I was informed about other issues which could cause problems in the future. One fault was rectified straight away. A quote was given to me for possible future work.
- Mary , Rayleigh - Sep 8, 2011
Great service from the whole team who explained everything in great detail, and the best price in the area. Will definitely be back for next service and mot!
- Matt , Basingstoke - Sep 7, 2011
Great value and service. Speedy fixing of minor MoT faults and fair prices for other remedial work.
- David , Chelmsford - Sep 6, 2011
Ive always been pleased with the service in the past, as with my most recent visit. The staff have always been extremely helpful and polite and the work is carried out the a high standard. I will be continuing to use your company. J.A.Fenton
- John , Chelmsford - Sep 6, 2011
Great perfomance all round. I have all my cars going to F1 all the time. many thanks
- P , Harrow - Sep 6, 2011
great deals and friendly staff giving a fast and efficient service. Thanks.
- keirl , Stevenage 1 - Sep 5, 2011
Malcom was very helpful, I did not expect great service from a garage. Definitely one to recommend
- robert , Bedford - Sep 3, 2011
Extremely professional from booking and paying on line to pick up. Would definitely recommend F1 and will be using them again.
- elaine , Cheltenham - Sep 2, 2011
Overall an excellent service. All staff encountered were very friendly and helpful. Will definately use again.
- Charles , Enfield - Sep 2, 2011
your staff at portsmouth are always very helpful and always try to get you in as quick as possible
- jim , Portsmouth - Sep 1, 2011
Very good service, the price is right for mother on a budget, thank you
- Marilyn , Cambridge - Sep 1, 2011
I have used this garage several times now and have had excellent non patronising and honest service and great communication every time. Very transparent pricing and no catches. Highly recommended.
- KATE , Bristol - Aug 31, 2011
I would like to thank all the Staff at the Hertford branch. They are always very friendly and extremely helpful and make visiting the garage a pleasant experience. Their levels of customer care are exceptional.
- Gemma , Hertford - Aug 31, 2011
Used them several times before and recommended them to others as the level of service represented excellent quality and value for money
- Edward , Burton - Aug 31, 2011
The service was excellent and the Staff were also very good and curtious.......Booked my partners car in and would use again without doubt. Thanks
- Andy , Northampton 2(Gambrel) - Aug 31, 2011
Nice people. Fair pricing and reliable repairs. Will always price match. Very satisfied and will continue to use this branch.
- Marc , Peterborough - Aug 31, 2011
Very good service. Fair and honest. I felt like I could trust the guy I was dealing with and that's important.
- Christian , Northampton 2(Gambrel) - Aug 30, 2011
Excellent service from start to finish. Would not hesitate to recommend.
- Susan , Milton Keynes - Aug 29, 2011
First visit was to sort out my Wife's Fiesta. Staff were very friendly and very efficient. My second visit was to have the front tyres on my Porsche replaced and the front tracking adjusted.The service was as previous and the price of the tyres was competitive.
My intro to F1 Autocentres was via an evening invitation to my local Porsche dealership where Michelin Tyres were also promoted. Subsequently I receive the Michelin newsletter which recommends F1 Aoutocentres.Based on my experiences, I have recommended them to my fellow drivers.
- Tony , Cambridge - Aug 28, 2011
You staff were helful, respectful and very friendly. The "waiting lounge" with TV is an excellent idea. It is however a very male environment and the stairs leading up to this lounge were in desperate need of a good clean, including cobweb removal!
However, this would not stop me from using you again, I would say that my first visit was a very good experience!
- Annie , Gloucester - Aug 28, 2011
The guys at Cambridge are great, very friendly and very helpful would definitely recommend to friends
- Will , Cambridge - Aug 28, 2011
Staff always helpfull,very good service,good value for money, always price match,in todays climate every penny counts. Have already passed on recomedions.
- kerry , Nottingham 1 (Lenton) - Aug 26, 2011
All the staff were very friendly and helpful and with the notification that my MOT was due made the whole process easy and stress free.
- Neil , Bristol - Aug 26, 2011
They were so helpful and friendly and genuinely lovely guys,i will not only use them all the time from now on i have recommended them to several of my friends i think they were great,please thank them very much for me.
- pat , Aylesbury - Aug 25, 2011
Booked in for MOT, great and helpful service, have recommended to all. Thanks
- andrew , Chatham - Aug 25, 2011
Good customer service. Easy straightforward process for having annual MOT
- jerome , Wolverhampton - Aug 24, 2011
As usual great service, MOT highlighted some issues with tyres that were quickly and professionally replaced
- Andrew , Hemel Hempstead - Aug 24, 2011
First class staff, excellent service and great prices. Yes I have recommended them again and again.
- Michael , Long Eaton - Aug 24, 2011
i would like to thank the staff for their excellent service and quick response at fixing my car
- kevin , Chatham - Aug 23, 2011
Very good service, had runflats and a damaged wheel replaced. the technician was extremely profesional and kept me informed through out. Oh and you beat all other quotes i'd had. Thanks
- adrian , Poole - Aug 22, 2011
excellent service from all staff, very pleased with all work carried out
- Jane , Lye - Aug 22, 2011
I received a very thorough and professional service from all members of the Portsmouth branch. I was due a refund as I needed to change my original online order from an Interim service to a Major Service. My refund was arranged promptly and confirmed by e-mail the very next day.
I would definately recommend my friends & family to get their cars serviced at Formula 1. Well Done. A very satisfied customer. JG - Portsmouth
- Judythe , Portsmouth - Aug 22, 2011
First class service and excellent value for money.
I have already recommended to others.
kind regards
Richard Mitchell
- Richard , Nottingham 1 (Lenton) - Aug 22, 2011
overall great service.I have recmmended f1 to many friends and family.best thing I like is that the staff do not try to sell me something I don't need.
- carrington , Harrow - Aug 21, 2011
I have used Formula 1 several times this year and and I have always found them to be very helpful and to try to sort out any little problem when they are carrying out any service.
I would recomend them to anyone for their proffesional manner and value for money.
- ROBIN , Poole - Aug 21, 2011
A really efficient, friendly and reliable service from all the chaps at Basildon. We always give this branch our custom for tyres, exhausts etc as our vehicles are always treated with care. Many thanks.
- Joanne , Basildon - Aug 20, 2011
friendly team, great service, good prices....would recommend it to others
- Marianna , Harrow - Aug 19, 2011
I just wanted to express how fantastic the guys are at the Basingstoke Branch.The Branch Manager and all his team seem to be honest, genuine mechanics who really care about their customers and the service they provide.As a blonde female with little knowledge of cars, I have often been treated with sarcasm in the past and probably ripped off as well. Aaron and the other guys were all really helpful, offering advice and not pushy at all. A real breath of fresh air.Please pass on my thanks and keep up the good work!
- Michelle, Basingstoke - Aug 19, 2011
I did have to return after leaving as two of the wheel nuts had come lose from underneath the trim but they were very helpful when i went back, good job!
- Ross , Aylesbury - Aug 18, 2011
extremely satisfied, very helpful and friendly staff and delighted with price paid. will definitely go again and i have reccomended them to my friends and family. well done for an excellent all round service.
- kevin , Doncaster - Aug 17, 2011
Will continue to go to Basildon branch of formula 1 for all my servicing,mot,tyres as always receive a good and honest service at an affordable price.
Thank you very much!
- L F , Basildon - Aug 17, 2011
Excellent service within timescale quoted and comprehensive written quotation for repair work issued upon collection.
- IAN , Burton - Aug 17, 2011
The Aylesbury staff were very friendly & helpful. I will definitely return for a full service when due.
- Stephen , Aylesbury - Aug 16, 2011
I found the service very good. I liked the fact that I could order online and also the special offer on the service and MOT was very welcome.
I had a full service and MOT which revealed extra work that needed to be done but the car was ready for me by the end of the day.
The man on reception was particuarly helpful and friendly. I was very impressed that he stayed for a little bit longer after 6pm so I could collect my car as i was stuck in traffic.
- Natalie , Maidstone - Aug 16, 2011
EXCEPTIONAL SEVICE, USED PREVIOUSLY FOR TYRES AND THEN SUBSEQUENTLY BOOKED FOR MOT. VERY HELPFUL STAFF ON THE 3 OCCASIONS, CREDIT TO THE BUSINESS!
- JULIE , Redditch - Aug 15, 2011
Third time I have used the Cheltenham centre and happy to use again.
Constructive comment
Earlier this year my daughter was down from Manchester for the weekend and got a puncture which needed to be changed quickly as her spare wheel is only a space saver.
Looked on F1 website, found a tyre and phoned Cheltenham centre to see if they had it stock and could sell it at your internet price. Answer was yes they had one, but no they were not able to sell it at internet prices.
F1 lost a sale to Kwik Fit.
Therefore F1 is good if customers have time but potentially loose out on short term requirements?
- Andrew , Cheltenham - Aug 15, 2011
I am one of the first to complain when things go wrong, conversely, when a Company and more importantly its Members of Staff show exemplary customer service I feel compelled to bring it to the attention of the person in charge.Having recently sold up and moved from Northumberland to Staffordshire I had to obtain tyres for my wifes Ford Ka after a failed MOT at a garage in our new home town of Cheadle.While my wife was having a check up at the hospital in Newcastle I visited a number of your competitors prior to your branch on Liverpool Road.Neil Spafford assessed the existing tyres, advised me what I needed and enquired about the failed MOT. After examining the failure report which he felt was inaccurate on a number of points, he asked the lady, (Linda), who carries out the Mots, to give her expert opinion. She agreed with him.They booked my car in, replaced the tyres where needed, welded minor rust spots, retested it, undersealed it effectively and gave me the level of service and customer care which I thought no longer existed.Should I or anyone I know be needing an annual service or any motoring requirements in the future, your Mr. Spafford will be the first to be contacted as both he and Linda did a remarkable job in a most professional and couteous manner.
- Mr. Craig, Newcastle - Aug 15, 2011
staff as usual, helpful, polite considerate. nothing seems to be to much trouble. I always enjoy having to go their because I know I can rely on them to be honest with me.
- Georgina , Southampton - Aug 14, 2011
Excellent friendly service. Great online system that meant I was able to book a slot out of hours. Would definitely use again
- Leigh-Ann , Cheltenham - Aug 14, 2011
Very pleased with service received, will be going back for new tyres which your staff recommended, thanks will tell friends and family of your good service
- sharon , Lye - Aug 13, 2011
The service at your Crewe garage is the best I have experienced regarding motor repairs. Andy, who dealt with me was very professional, helpful and I would, and already have recommended him to friends. I will continue to bring my car back to F1 rather than using smaller independents. For someone who knows little about cars, using F1 is ideal. Feel free to pass on my comments to the mechanics at Crewe, they do a great job.
- Martin , Crewe - Aug 12, 2011
Second time I have used Formula One in Lincoln. The staff there are polite, friendly and honest. I will certainly be using them again and would recommend them to anyone.
- Andrew , Lincoln - Aug 11, 2011
Well done to all the team. I'm now a usual customer and I always recommend to my friends! Great customer service as I never in a garage before. Once again, WELL DONE!
- Evandro , Aylesbury - Aug 11, 2011
I was extremely impressed with the all the staff at F1 Stevenage. They were polite, friendly and very helpful and fixed the MOT failure on my car immediately which was very impressive. Thank you so much for the wonderful service of the staff
- LOUISE , Stevenage 1 - Aug 10, 2011
i'm really glad about the services and the staff are so friendly and helpful as well.
- ola , Aylesbury - Aug 9, 2011
I've been coming to Formula 1 for years now and they are always my first choice.
Always the best prices and scrupiously honest - I recommend them to everyone.
- Donna , Peterborough - Aug 9, 2011
This is the only garage I trust. Would strongly recommend to my friends.
- Patricia , Harrow - Aug 9, 2011
"I have been taking all my cars to your autocentre in Norwich since you opened. I am very pleased with the level of service that I get every time I need something done in one of my cars. I am very pleased with the changes that you have implemented and I can say that Trevor is making an excellent job.As an example when I was there during one of my visits, a man was trying to get a new catalyst from you for nothing. Trevor maintained a very professional approach by balancing the company's interest and still providing excellent customer service skills.I have to say that James is also a brilliant guy always smiling and an asset for your business, in fact the whole team is excellent.I am continuously recommending your center to my staff and friendsExcellent job"
- Bill, Norwich - Aug 8, 2011
Would like to thank Paul Bear for being so helpful with my replacement of x4 new tyres and for being so customer friendly.
I shall certainly return when I need anymore work done to my car...and so winning vouchers would be a bonus!!!
Thank you
Linda
- LD , Stevenage 2 - Aug 8, 2011
Was very happy with the service and will use again and recommend to other people.
- Ash , Harrow - Aug 8, 2011
Before fitting we were given good advice. The fitting was on time and all staff were both helpful and friendly. I would recommend Formula to anyone wanting first class service.
- Jane , Lincoln - Aug 8, 2011
Very good service and competitive pricing.
I've been to F1 in the past and will visit again in the future.
Keep up the good work!
- David , Crawley - Aug 8, 2011
As a first time car owner, experiencing the MOT process for the first time I found staff at F1 Redditch Branch both helpful and friendly. They took the time to explain the process and all necessary repairs and I came away feeling reassured. I'll definitely be returning in the future and will recommend F1 to both my local friends and family, and as a national chain .
- david , Redditch - Aug 6, 2011
Went for MOT, service was reasonably quick and I felt watching the tester that the car was being given a good test. Although the car failed on two minor points (rectified straight away) everything was explained. Impressed that the tester could see that there was a minor buckle on one of the wheels (which I know about). All in all still pleased to use Formula 1.
- Martin , Southend - Aug 5, 2011
I have used Poole branch for a number of years and moved to Portsmouth must say both branches have been very good and would recommend them to anyone. I have an old car and am very worried that garages would try and say i need work done when I dont. But never your garages I am always confident that only work that is necessary will do done which for a woman is very reassuring. thank you keep up the good customer service and I will be back year after year.
- Corina , Portsmouth - Aug 5, 2011
The manager and staff at Lincoln are always very helpful. They are always so polite and nothing is too much trouble.
- Philip , Lincoln - Aug 3, 2011
Great Proffessional Staff , Very Helpfull and Friendly , Good Advice and i would say to any one to use the Bedford Branch
- Richard , Bedford - Aug 3, 2011
All of the staff at both Northampton centres are very helpful and polite
- Michelle , Northampton 2(Gambrel) - Aug 2, 2011
Everything went smoothly, I was kept informed by polite staff. I will be back next year!
Thank you
- Julie , Colchester - Aug 2, 2011
Asked how long it would take.Told about about 2 hours,said I would pick up later in day as had been on nights. They rang my wife at 10.45 to say it was ready for pick up. collected it around 15.00hrs .Very good service
- PHILLIP , Hertford - Aug 2, 2011
Great service very friendly and helpful, will recommend to friends and family!
- james , Wolverhampton - Aug 2, 2011
Really good service. Friendly & professional staff. I will definitely use Formula 1 again.
- Grant , Poole - Aug 1, 2011
Excellent help and service, they checked the tracking after completing agreed work and told us that it was out on front wheels we told them to adjust. The 4 tyres and brake pads were excellent value for money the guys were exceedingly friendly and helpful.
- Alexander , Doncaster - Aug 1, 2011
The service was very professional, very prompt. And very polite staff. Overall great experince.
- andrew , Norwich - Aug 1, 2011
The people working there are always extremely helpful and the reason we always return
I work in retail and these people are a real credit to your organisation.
kind regards
- Amy , Basildon - Jul 31, 2011
Guy called Barry had great customer care & will continue using for all my car needs. Plus will recommend to my other friends!!
- karl , Brentwood - Jul 31, 2011
This is a breath of fresh air to the motor repair trade. Friendly excellent service.
- PAUL , Cambridge - Jul 30, 2011
I was a bit nervous about using your company as I had to pay on my credit card the week before the mot and service. It all went well and the service from the man on the desk was excellent. I will come back and use this garage and have recommended it to my husband and sister who will also give it a shot! Thank you.
- marina , Crawley - Jul 29, 2011
I would like to thank the mechanic who was very helpful and explained and showed all the items that need attention.
- Victor , Harrow - Jul 28, 2011
Excellent service - Good communication and very easy to arrange on line.
Bob
Essex
- Jonathan , Chelmsford - Jul 28, 2011
very helpfull even reschuled our mot when there equipment broke down very polite and helpfull staff allso the waiting area was keept lovely and clean andwell contained a very safe place to sit and wait with my 2 little girls we could even change the channel on the tv to keep the little ones busy i would and will definatly recomend to anyone waiting arond with small children as a safe friendly and welcoming environment we had a very pleasent experience A+++ THANKS..
- angela , Crewe - Jul 28, 2011
They MOT my car and done any necessary work to pass it,the staff were friendly and the price was very reasonable
- JASON , Basildon - Jul 27, 2011
I have used your garage now for 2 MOT's and also a wiper motor problem, although the guys were'nt able to fix the problem (as it was an electrical problem) they were so helpful and suggested places where i could take it.
I would highly recommend formula one autocenters. Thankyou for your great service, keep up the good work.
I really appreciate the Thankyou email So nice to know that you care about your customers.
From one of your happy customer :-)
Laura
- Laura , Norwich - Jul 27, 2011
No comment the service was very good and i will use F1 again for my next mot
- Marcus , Maidstone - Jul 27, 2011
Very helpful and polite service has made me go back to the same centre on three occasions within the last couple of months. I will most definetly be going back for all my automotive needs over the coming years.
- Ajay , Harrow - Jul 27, 2011
I booked online and was told online to turn up at 0830.
There was no time specified on my booking confirmation but upon arrival I was told that they could not start work on my car until much later.
It would be helpful if the online booking confirmation could show the time the vehicle is expected.
- William , Cambridge - Jul 27, 2011
Very helpful & friendly staff. It was really good to have an online booking system which I found very easy to navigate. The 50% off mot's booked online is also a great bonus!
- carol , Crawley - Jul 27, 2011
Really friendly service for the n'th year running. Hadn't realised you were a family owned business - makes me extra pleased to do business with you!
(You probably should redesign your form so default is 'no view' rather than 'perfect/100%/couldn't do better' if you want most realistic/honest feedback!)
- Donald , Milton Keynes - Jul 27, 2011
Keep up the good work! I shall certainly be recommending you to my friends and colleagues.
- Andy , Southampton - Jul 26, 2011
The staff at Formula one were increidbly helpful, I first visited the Bedford Centre to get my break pads done - the service received was excellent and the price was spot on. The staff there also helped me to find the cheapest centre of tyres too as I was in need of 4 and so I booked straight back in to get those done the next week. I would recommend them to anyone!
- Elizabeth , Bedford - Jul 26, 2011
I was pleased that Darren from your Ipswich centre rang me to inform me that I had ordered on the web a BMW fitting when I had a Mercedes.
Fast and efficient service was provided by Chelmsford, ordering on the web makes things so easy.
- Eddy , Chelmsford - Jul 26, 2011
Always good service and professional guys I have always been pleased with taking my car to Formula One
- Gillian , Maidstone - Jul 25, 2011
I was dealt with immediately on arrival and given
clear instructions what would be happening,very helpful staff
- LAURA , Northampton 2(Gambrel) - Jul 25, 2011
Everywhere was clean and tidy, staff efficient and helpful and waiting area comfortable
- Rob , Crewe - Jul 25, 2011
Exceptional service. All the staff I came in to contact with were very friendly, helpful and knowledgeable. Car was ready 15 minutes early which was great. Based on this visit i would have no hesitaion is visiting Formula One again and I would recommend it to friends. Thanks to all the staff in Cheltenham.
- Sally , Cheltenham - Jul 24, 2011
The Enfield crew are really friendly, helpful and knowledgeable. I've already told my friends and family how great they are - excellent service.
- michael , Enfield - Jul 24, 2011
Fantastic service! Really helpful and friendly staff- especially the man on the front desk who booked the car in! Many thanks!
- Diana , Maidstone - Jul 24, 2011
I had 2 new tyres fitted also 4 wheels balanced and the tracking sorted out and I must say now, it seems like I'm driving a new car. Your staff were just so friendly and professional, a credit to F 1.
Regards Edward
- Edward , Peterborough - Jul 23, 2011
The service was excellent and very friendly and the MOT was completed in the exact time I was given. Very happy.
- christopher , Hertford - Jul 23, 2011
Always helpful and polite to everyone. Has always beaten other quotes and repaired my tyre when I had a puncture under warrenty.
- Michael , Peterborough - Jul 23, 2011
Very Helpful - happy to provide full explanation regarding required work.
- linda , Ipswich - Jul 23, 2011
very courteous staff, was raining heavily and i had a buggy and 2 children with me. They parked my car for collection right outside the door which was very helpful. Mr G.L. Morgan provided an excellent service
- sarah , Northampton 2(Gambrel) - Jul 22, 2011
Excellent and fast service I will definitely use again and recommend to my friends.
- Liam , Portsmouth - Jul 22, 2011
it would have been nice to have tea and coffee in the waiting area apart from this i was very happy with my first visit to a friendly garage
- simon , Bristol - Jul 22, 2011
Friendly service, good explanation of the work carried out and would definitely use again thank-you
- Matthew , Norwich - Jul 22, 2011
Have used F1 before - have found the service to be good.
I recommend it to my family and friends.
- almas , Peterborough - Jul 22, 2011
excellent service and staff very helpful and cheerful it made a pleasant change to most companies these days!
couldnt fault them.many thanks.will recommend them to everyone.
- rachel , Peterborough - Jul 22, 2011
Excellent service. I had to change my appointment time and they were very accommodating.
- Brian , Redditch - Jul 22, 2011
It was really easy to book in online and the staff were really helpful. I would recommend you to my friends. Thanks
- Joanne , Nottingham 1 (Lenton) - Jul 21, 2011
i have used f1 for the last few years and always find them helpful. always doing a good clean job,
- jonathan , Chelmsford - Jul 21, 2011
Very pleased with the staff.....Very helpful, polite and courteous. Explained everything clearly and concisely. Professional can do attitude.
- , Stevenage 1 - Jul 21, 2011
Excellent service, have used the depot before and the staff are always very helpful and the work is done promptly, I have recommended them to other friends.
- Beverly , Ipswich - Jul 21, 2011
The staff were very helpful. When I arrived I did not relaise the online prices were not actually the same in the actual centres - which I think should be strongly pointed out on your website. They did suggest I went home and ordered online and come back which I did to get the brilliant rate. However, to order online I had to say I would have them fitted days later and was going on holiday. Once agin your staff said to come back and they would be fitted there and then as they were in stock. However when I came back from holiday I had two answerphone message saying my tyres were ready for fitting ??? Clearly they had forgot to clear off the fitting / date flag from my invoice etc.
- Simon , Southampton - Jul 20, 2011
Billy was extremely helpful and customer focused as we have always found him to be. My family have been return customers because of him and the excellent service we get each and every time.
- Chris , Canterbury - Jul 20, 2011
Very good service, quick and friendly staff - what more can you ask for. I booked online, and did ring to change to the time the following day with no problems at all.
Will highly reccomend to family and friends
- Matthew , Cambridge - Jul 20, 2011
the staff were extremely pleasant and polite and the car was ready whithin time stated, very happyhave recommended to my friends and family. Thank you for a great service
- REBECCA , Nottingham 1 (Lenton) - Jul 20, 2011
second time i have used you, and i will continue in the future and would recommend to a friend.
- diane , Northampton 2(Gambrel) - Jul 20, 2011
Very welll organised and very nice manager who looked after my car for the service well. Clear information on the master service report and also supportive with budget I had for the extra work.
- kieron , Northampton 2(Gambrel) - Jul 20, 2011
"Enfield depot... friendly, clean, no unnecessary blokey banter, pleasant reception manner and amazing MOT price which I was able to book online... fabulous!See you next year, or sooner for a service."
- Susan, Enfield - Jul 20, 2011
Very friendly and helpful staff and it was nice to be treated like a person...genuine pleasantness. Thank you.
- SUSAN , Enfield - Jul 19, 2011
Good service and on time. Would recommend a "wheel clean" service when replacing tyres.
- Andrew , Enfield - Jul 19, 2011
Very good customer service as always, keeping me up to date with the progress via telephone. They always have time to fully explain any problems and provide a quote upfront before any work is carried out. The advice given was clear and honest and I have no hesitation in using the garage again in the future.
- James , Canterbury - Jul 18, 2011
On ordering my tyres online I got an email from Paula stating that my tyres were due in the same day as I had chosen for fitment and asked if it would be ok for the branch to call me when they arrived to avoid me turning up before the tyres.
I thought this was a nice personal touch, something that rarely happens when shopping online!
Thanks
- Mark , Aylesbury - Jul 17, 2011
I'll definitely use F1 again. Booking on line is a great idea and takes away a lot of the hassel!
- Lucy , Mansfield - Jul 17, 2011
Staff were very helpful and went out of their way in terms of customer service.
- Pete , Nottingham 1 (Lenton) - Jul 17, 2011
Tyres were at the best price I could find on-line everything went exceptionally well. The Guys at Milton Keynes were very efficient and friendly. A great deal and service.
- Stewart , Milton Keynes - Jul 16, 2011
Ordered On-line staff at Milton Keynes were very helpful, friendly and efficient. A pleasure to use your service and I certainly will use you again.
- Stewart , Milton Keynes - Jul 16, 2011
a lovely clean area,very helpful staff,a job well done, so rare in garages these days
- ian , Wigston - Jul 15, 2011
"I just wanted to pass on my thanks to the lads at the Norwich branch for doing such excellent work on my car today. I can't fault the service in any way. Excellent value too. The website is great and it is because I could find all the services I required and all were fully priced etc that you have now got me as a new customer."
- Mark, Norwich - Jul 15, 2011
Friendly staff, good service good price[internet based] cant think of a way to improve really, keep it up
- Leonard , Gloucester - Jul 15, 2011
Very helpful and friendly staff, usually feel slightly lost and intimated by garages. But the staff were polite and exceeded all my expectations.
- Samantha , Crawley - Jul 15, 2011
The guys were very professional and very helpful. They were very good salesmen as well and made a customer out of me.
- Lunsworth , Swindon - Jul 15, 2011
I have used F1 at Maidstone a number of times, staff always very polite and helpful.No hesitation recommending whatsoever.
- david , Maidstone - Jul 14, 2011
Great service,efficient staff,affordable prices, and a pleasure to deal with. Will be happy to revisit and have recommended to my staff and colleagues.
Thank you again for the service.
- Kriben , Enfield - Jul 14, 2011
Excellent service, friendly staff, will recommend to family and friends!
- Roxanne , Bristol - Jul 13, 2011
"Just a quick email to comment on my visit to your depot in Leek Road, Hanley, Stoke on Trent. I visited this depot today 12th July to request a tyre inspection ahead of my cars first mot test next Monday, my n/s/f tyre needed replacing. Your staff member Matt stated that my tyre was not in stock due to a non standard wheel size, but he said that he could obtain it from another depot within 1 hour, I left the depot and returned about 50 minutes later and was delighted to see that my tyre had arrived. Matt immediately arranged for the tyre to be fitted along with wheel balancing and alignment.I feel that is worth complimenting your staff on this excellent customer service once again. Matt was polite and extremely helpful.The general public are quick enough to criticise but reluctant to praise companies on their excellent service.So, well done, and I will most certainly use this branch in future, and recommend to my friends and colleagues."
- Geffrey, Stoke on Trent - Jul 13, 2011
Always find the staff very helpful when I visit the Centre in Brentwood
- Vincent , Brentwood - Jul 13, 2011
A nice easy online booking system, made the whole thing
hassle free on the day. Thank you
- Paul , Wigston - Jul 12, 2011
i always find the satff at F1 very helpful and they are always competitive on price.
- David , Maidstone - Jul 12, 2011
It was a very good experience. Will visit the centre again for car repair. Satisfied and will recomend it
- sheraz , Derby - Jul 11, 2011
Really pleased with my MOT, staff were really good. Had to wait three hours for various bits to be done but this was made easier with a TV, fans and drinks machine in the waiting room.
- Lana , Southend - Jul 11, 2011
Very good service, and friendly staff, with very prompt attention - would definitely use again
- Antony , Aylesbury - Jul 11, 2011
Friendly, honnest staff. Good value for money. Received a voucher code from last yeat, so even better value. Defo come again.
- Vidia , Maidstone - Jul 10, 2011
I've been having my car serviced and MoT'ed at F1 for a few years now and have always been happy with both the service offered and generally the price charged. The guys who work in there are always friendly and very communicative. I will be continuing to use F1 for the foreseeable future. Thank you guys.
- Michael , Portsmouth - Jul 10, 2011
I put my car in for a major service and MOT. The car was ready at the end of the day as planned. The engineers had some advisory points that they contacted me by phone to discuss. The car was then kept over night and resulted in another £400 of parts and labour.
i was not pressured into having this work done but advised. I have only just brought the car home. All appears good and i am satisfied with the work and advise.
- Richard , Southend - Jul 8, 2011
Excellent service and was the cheapest price quoted in gloucester for my set of tyres
- peter , Gloucester - Jul 7, 2011
very polite and answered all my questions and explained the service deals you have .Would recommend your services .So easy booking on line,Thanks
- Valerie , Aylesbury - Jul 7, 2011
As usual , your staff were excellent in there presentation and service and they always have time for a chat to discuss the service they had just provided, unlike other companies who just want your money and get you out of their office. well done
- John , Crewe - Jul 6, 2011
The staff were very friendly and most importantly were honest. I will most certainly be using F1 again in the future.
- Andrew , Lincoln - Jul 6, 2011
Excellent service and a great online MOT price. Will definitely use you again!
- ANDY , Stevenage 2 - Jul 5, 2011
although they couldn't do the wheel alignment due to the size of my motorhome. I was extremely pleased with the high level of service given
- Michael , Swindon - Jul 4, 2011
Perfect service, very quick, great prices, friendly and professional staff. Will definitely use again.
- Tom , Crawley - Jul 4, 2011
"I took my car in for a Master Service at the F1 Autocentre (Southbury Road, Enfield) yesterday and I just wanted to convey my sincere thanks to the team there.The service was excellent. The staff and regional manager were all very polite, helpful and friendly. As a loyal customer, I wanted to say that this garage is the most professional I have ever experienced. The advice the manager gave on my vehicle was clear and honest, which is always a worry that most of my friends and family (in particular female ones) have when needing to visit a garage. I shall certainly recommend F1 Autocentre in Enfield to them!Once again, many thanks to this garage - keep up the brilliant work - it's comforting to know that there are some honest garages out there!"
- Kathy, Enfield - Jul 4, 2011
"I want to say how pleased I am with the service I always receive at your Bedford branch in Shuttleworth Road. Malcolm Good and his staff are always helpful and manage to sort out my problems."
- Sheila, Bedford - Jul 4, 2011
Booked my car in within 1hr for complete disk and pad change car ready 2hrs later very impressed we have been to your ipswich site many times and have alwayd had good service well doon ipswich it makes a plesent change.
Thank you
- Richard , Ipswich - Jul 4, 2011
good team of people able to sort out the work on the car and give sound advice about when something will need to be done and why
- HAZEL , Enfield - Jul 3, 2011
great comunication good price will use again keep up the good work
thank you
- martin , Erdington - Jul 3, 2011
Great Value, Pleasant Staff, All done very quickly all with no hassle. Great service.
- Mark , Chatham - Jul 3, 2011
Polite, friendly staff who kept me informed throughout. Quick and satisfactory service.
- Nicola , Bedford - Jul 3, 2011
really helpful staff. most garages are daunting at the best of times especially if you dont know much about cars but i felt really at ease and would highly recomend you to anyone to know
- scott , Nottingham 2 (Bulwell) - Jul 2, 2011
I found Formula One very friendly and helpfull and will not hesitate to use them again.
- Janet , Southampton - Jun 30, 2011
Very helpful and eager to please. Work done on time and to a good standard.
- Matthew , Enfield - Jun 29, 2011
Very approachable nice group of people. Very helpful with my questions gave me a quote for other things I required. Good price.
- Nigel , Bedford - Jun 29, 2011
Good service. Dealt with promptly and effienctly. Would certainly recommend them
- Hilary , Newcastle - Jun 28, 2011
Car booked in for an MOT ,failed.Asked what was needed to be done and received a full explanation and was contacted with a price for the work which was carried out same day.A very good service and will definitely use again,thank you.
- Graeme , Gloucester - Jun 28, 2011
Excellent customer service, the manager, Chris explained everything clearly. Very helpful staff
- Andrew , Cambridge - Jun 28, 2011
Always found Formula One very good and usually best value for money for tyres.
- Brian , Bedford - Jun 26, 2011
It doesnt matter what i take my car to the auto cntre in derby for Craig is always really helpful and sorts it out straight away! cant beat the service :-) excellent
- Katie , Derby - Jun 25, 2011
Excellent Value Excellent Prices, Friendly Staff, Honest Advice. Well Recommended
- Ramniklal , Harrow - Jun 25, 2011
Excellent service and very competitive prices - staff and depot well organised which reflects well on the person in charge who handled my appointment.
- Dennis , Rayleigh - Jun 24, 2011
Have had very good service here and will keep returning for all the car needs. Thanks
- Chris , Hemel Hempstead - Jun 24, 2011
A refreshing and excellent service. I was pleasantly surprised and will definitely use this branch again.
- Kieron , Crawley - Jun 23, 2011
Have always use Formula since i bought my car and will continue to. Hopefully you will continue to provide same service with good customer service.Keep it up
- Emily , Aylesbury - Jun 22, 2011
nice to get a pass first time, pays to prepare your car,also helpful advice about the tyres.
- John , Newport - Jun 21, 2011
This is the 3 rd time I have used f1 and I found the staff to be honest and polite. Which is very hard to find in the motor trade today. The waitin area was also very clean which again is nice to find many thanks
- errol , Maidstone - Jun 20, 2011
Very pleased with the service received and have already spread the word amongst friends/work colleagues - very handy for the industrial estate.
- Ian , Hemel Hempstead - Jun 20, 2011
I was extremely happy with the service and attitude of staff especially from the receptionist Richard who made me feel well looked after and explained what was best for me and my car. I will definately use this garage again and recommend it to others. A big thank you.
- Valerie , Poole - Jun 20, 2011
The manager of Luton branch were helpful and explained everything. Did not have money to do everything so have been advised to do what need to be done and I paid less too. Would recommended to friend and family.
See you soon!!!!!
- Pawel , Aylesbury - Jun 19, 2011
I could not fault the staff and the standard of service given.Thank you for giving me the oppertunity to thank them if all your centres are as good as this one you are on a winner.I will be coming back THANKS
- MICHAEL , Erdington - Jun 18, 2011
Great prices and good service. Things have gone wrong but responsibility is very quickly taken and a very good level of customer service is provided.
- robert , Colchester - Jun 17, 2011
"I am writing to let you know how pleased I am with Formula One in Luton, Bedfordshire. I know how people are so quick to complain although not many people will congratulate on the good service.I have been going to Luton F1 autocentre for around 3 years now and have never had a bad experience. The assistant manager Ade is so friendly and honest and is a credit to your company, as is Shaun. When we have been in before and asked advice on what needs doing on our car, the guys have always shown us what the problem is and informed us of what will be done before they do it, (as some garages I have been to do the work and then charge me after without asking). Everybody is always so helpful and I have never really had to wait for my car to be fixed, when I have driven it down they are able to see it straight away.We have never taken our car anywhere else since we have been to you, and do not intend to in the near future.As we have said, we wanted to let you know ho pleased we are with your service and just basically wanted to say 'keep up the good work'."
- Mr & Mrs Rhodes, Luton - Jun 16, 2011
i go there all the time i find them very helpful iam in a wheelchair and they look after me very well there
- simon , Chatham - Jun 15, 2011
I have used Formula one on a couple of occasions now and have always recieved a good service from them. I find the prices competitive and good value and never have they persuaded me to have something done that I didnt need.
Will definately continue to use them in the future.
- Kirsty , Basildon - Jun 15, 2011
Great, friendly staff who know what they are talking about. But please install free-of-charge watercoolers as I don't always want a full can of something.
- Ursula , Crewe - Jun 15, 2011
Staff are friendly, honest and professional. I feel at ease and trust that i am not being overcharged. Great garage, wouldnt go anywhere else
- Luke , Brentwood - Jun 13, 2011
Excellent service. Went with the expectation of buying a replacement item and was provided with a much cheaper option/suggestion. Cannot praise highly enough when nowadays people are very quick at taking your money, when not absolutely necessary (at the time). Although when the time does come round for a replacement F1 will be top of the list.
- Ian , Derby - Jun 13, 2011
I've been using Newport Pagnell's F1 Autocentres for all my car tyres for about four years and always find them very helpful, very quick and professional. Also a great price.
- Richard , Newport - Jun 12, 2011
Brilliant service and really good staff who deem to be very focussed on customer service. Will definitely recommend to friends and family.
- Chris , Chesterfield - Jun 12, 2011
Now use F1 for all MOT and Tyre requirements due to friendly staff and competitive prices.
- Brian , Stevenage 1 - Jun 11, 2011
I was really impressed with the efficient and friendly service and will definitely be back in the future. Will happily recommend to famil and friends. Thanks
- Lesley , Southend - Jun 10, 2011
The fitter was very helpful and recomended that i have some other work done but was not pressured. This is the reason i would use F1 again not only for value for money but for good customer service.
- Steven , Hertford - Jun 10, 2011
I am really happy with the service I recieved also I would recommend my friends and family to use F1, millions times better than Kwikfit.
- Munir , Harrow - Jun 9, 2011
"I wanted to email you with feedback after my recent MOT at the centre in Northampton. I booked it online and found the process very straightforward and easy. Somewhat nervous on arrival at the centre on the date booked due to bad experiences with other companies in the past, thinking I would probably encounter someone saying they knew nothing about it, I instead found a very helpful man who located my order immediately and everything proceeded smoothly.
I would like to congratulate you on the whole process, it was easy to do, worked seamlessly and led to a very satisfied customer!"
- Mrs S, Northampton - Jun 9, 2011
found the %50 offer for booking a mot online very good value in this difficult finacial time and would use this service along with any other good value services you provide again
- steven , Gloucester - Jun 8, 2011
Terry kept me informed at all times. Explained everything that needed doing in great detail in a way that made sense to me. Very friendly staff and helpful. Excellent service :-)
- Amy , Doncaster - Jun 7, 2011
It was an absolute pleasure taking my vehicle in to F1. Good prices, honest service and I was not felt I was not being taken advantage of - your staff we very helpful, anything that needed doing to the vehicle was not pushed on me and they got me the best quotes in town. Well done F1, I will be bringing both my vehicles back to you for my next service.
- Roger , Crawley - Jun 6, 2011
Thank you very much, you have restored my faith in garage services. The honesty of the staff and the level of service they gave was exemplary, a credit to the industry. I have no hesitation in recommending this centre. A very happy customer.
- Kevin, Maidstone - Jun 6, 2011
The staff are extremely friendly are make you very welcome, I went back to this garage because I have had work done there before. The added bonus of booking online and getting the 50% off the MOT was very unexpected because I had already decided to go back to F1 Newcastle Under Lyme. I will recommend it to others
- Dave , Newcastle - Jun 6, 2011
Excellent, friendly service. Feel I can trust F1 not to make work where it doesn't exist or need doing. I always recommend F1.
- Anthea , Norwich - Jun 6, 2011
Excellent service again. Second use of Formula 1 Boulton Road in two weeks for two different cars. Thank you!
- Barbara , Stevenage 1 - Jun 5, 2011
Great service. MOT completed and new tyre (preordered) fitted. Friendly and helpful staff.Used last year for MOT and tyres and will do so again. Eddy. Crewe.
- Edward , Crewe - Jun 5, 2011
Stock Manager Neil Carrington was also very helpful when the Uniroyal tyres I originally ordered were not available.
- Andrew , Hertford - Jun 5, 2011
Yes very pleased with the service. Good explanations and advise plus excellent Value. Would certainly use again. Thanks.
- Steven , Enfield - Jun 5, 2011
I decided to use your centre following recent events during which both my sons have had their vehicles serviced by your company.
Your staff were extremetly helpful at all times and information given was concise and easy to understand.
- Geoff , Chatham - Jun 5, 2011
Have used the Peterborough branch on numerous occassions always receive honest advice and excellent value for money coupled with professional service.
- Noel , Peterborough - Jun 5, 2011
The brake fluid was replaced but air was still present in the system after I collected the car. I have returned the car and had the syst bled again but this did not remove all the air as the problem still exists. Manager has agreed that I can drop car I'm tomorrow for a complete system bleed so as long as this works, I will be happy with the outcome. Previous visits to F1 have provided good customer service and value for money.
- Andy , Maidstone - Jun 4, 2011
I had inadvertantly ordered the wrong tires on-line, this was soon sorted out prior to my visit to my F1 Centre a few days later. Good efficient staff at both the on-line booking and Chelmsford Essex centre. Well done keep up the good service and you will be next choice again for my tire replacement.
- George , Chelmsford - Jun 3, 2011
very good service at enfield , have had many visits here for exhausts and tyres
- geoffrey , Enfield - Jun 2, 2011
very good service at enfield , have had many visits here for exhausts and tyres
- geoffrey , Enfield - Jun 2, 2011
Very friendly staff and they did a great job! Very pleased indeed and I didn't feel at all intimidated being a young clueless female in relation to cars. I would definately use this garage again.
- Sandra , Colchester - Jun 2, 2011
Fantastic service.My whole family use F1 & i recommend you to everyone.Thanks.
- JEFFREY , Nottingham 1 (Lenton) - Jun 1, 2011
Good service, wheel change was done quickly. Front desk staff member was very welcoming.
- Christopher , Southampton - May 31, 2011
I used Formula 1 to MOT my classic car. Their staff were very knowlegable and friendly. I would definitely use Formula 1 again and would recommend them to my friends.
- Karl , Crewe - May 28, 2011
all round good service clear information given to me and im returning car there next week to have it repaired and retested i will continue using them always too
- simon , Redditch - May 28, 2011
Excellent service all-round, from the half price mot offer online to the garage staff. Will definitely use F1 again.
- Mike , Crewe - May 28, 2011
First time I have booked my MOT on line and found it easy. The price of the MOT was extremely good and have recommended your company to quite a few people who have said they would look on your wed site.
Thank you I was impressed.
- AILEEN , Nottingham 1 (Lenton) - May 28, 2011
Friendly & competant service which could only be improved by including a couple of seats in the reception area for customers
- Tracey , Enfield - May 27, 2011
Staff very friendly will use again, also will tell my friends and family,
- ARTHUR , Lye - May 27, 2011
This is always my first choice of garage as they have helped me out of more than one problem.very helpful and willing.
- steven , Aylesbury - May 27, 2011
Excellent service, staff were friendly, polite and explained everything clearly. Such a cheap price for an MOT and would defianlty go back and encourage others to book up with you. Thank you
- jenny , Gloucester - May 27, 2011
I have used Formula One now for quite a few years on a number of different Cars. They continue to offer Fantastic service and Value and i recommend them to anyone who will Listen.
The Current Manager at Aylesbury is particularly good.
Thank you
- Michael , Aylesbury - May 27, 2011
Very helpful staff even replaced small bulb without charge and advised on exhaust replacement.
- Peter , Crewe - May 27, 2011
Eban (not sure if I've spelt that right!) is very helpful and professional and I consider him honest. That's mainly why I will go back to F1 in Hemel even though I have to go further to get there.
Best & thanks
Chris Sugg
- Chris , Hemel Hempstead - May 27, 2011
This is always my first choice of garage as they have helped me out of more than one problem.very helpful and willing.
- steven , Aylesbury - May 27, 2011
great service as always - they even fitted me in a day before my booked slot as i needed the tyres done quickly. Thanks very much :)
- Pete , Redditch - May 27, 2011
I have used the Chelmsford Branch many times before and have always received excellent customer service. Being a lady customer I have always been impressed with the way in which everything is explained when needing work carried out on my car. Well done Chelmsford!
- SHIRLEY , Chelmsford - May 25, 2011
Great helpful attitude from the staff. I will continue to use F1 while I receive this exemplary service.
Thanks
- Ian , Cambridge - May 25, 2011
Formula One were recommended to me by a friend who has been a customer for several years. This is the 2nd time I have used them and when an additional unscheduled matter cropped up ie worn tailgate gas struts they were very helpful in getting the parts and fitting them for me within the hour. I had expexted to be told to come back the next day so this was a pleasant surprise. At all stages I was shown any defects as well as the worn parts. Top marks!
- Peter , Basildon - May 24, 2011
I would like to express my gratitude to the level of service I received from one of your Branches. This afternoon 3rd May 2011 I went to your Canterbury Branch and had two new tyresfitted, I had also asked for an oil change. After the tyres had beenfitted the Manager (Tom) approached me. He then went on to explain to methat the type of oil filter fitted to my vehicle required an insert typefilter. He explained in his experience this type of filter housing more often than not seizes with corrosion and could present a problem.Rather than taking the risk at such a late hour in the day 16:45 andknowing the replacement part could only be obtained from a main dealerhe advised me that he was not going to take the risk with removing thepart and thus if it broke leaving me without a vehicle for a longperiod. He gave me great advice and I have booked the vehicle in foranother time. I would also like to comment on the way in which he dealtwith another customer. He was really calm and professional. Once again thank you.
- Guy, Canterbury - May 24, 2011
they provide a good service will use them again the staff were polite and helpful
- DEREK JOHN , Newcastle - May 23, 2011
Yes overall good tho my quote for tyres & alligment which were required were not cheapest so I did go elsewhere saving £60. Which is a shame would have happliy had it all done at F1 otherwise. Will still go back as I believe the staff to be knowledgeable & honest at to works required.
- faye , Bristol - May 23, 2011
I was pleased with the service. I always worry about MOTs and garages, I know very little about cars and sometimes feel that women are taken advantage of. I did not feel this here. Staff were friendly and my car felt better after the service. I paid a fortune with another gararge when I last needed an MOT for jobs they said needed doing and the car did not drive well after. So I was pleased with the way my car performed and feel that they have done a good job.
- Tammy , Wolverhampton - May 23, 2011
The staff were very helpful and speedy. I had to go and get a new rim for my car but as soon as I returned, they were ready to go with fitting my new wheel. Great value too!
- Rebecca , Cheltenham - May 23, 2011
Would definately use F1Autocentres again and would recommend to friends and family. The Crawley centre were extremely helpful and explained everything. They didnt even make me feel inferior because I was a woman.
Many thanks to everyone at the Crawley Branch
- Sandra , Crawley - May 23, 2011
Just a quick e-mail to say how pleased I am with the Blackheath staff. I have been there twice in the last 2 months and have had excellent service and advice from the staff. Especially Adam. Keep up the good work...
- Ian, Halesowen - May 23, 2011
I will bring my car to you now that you have looked after my sons, we were recommended by a friend Helen Doubler and we will also now recommend you
Dave Wadey
- Christopher , Aylesbury - May 22, 2011
Very helpful, informed and friendly staff. Thanks - will return as the service was great.
- Patrick , Gloucester - May 22, 2011
As usual the service was excellent. All staff are friendly and knowledgeable which is why we keep coming back. Staff are a credit to your business!
- Richard , Maidstone - May 22, 2011
Our family always uses this garage, the service is excellent, always on time and great price! Thank you
- Karen , Nottingham 1 (Lenton) - May 21, 2011
The person I dealt with was very helpful and friendly, I think his name was Luke. As a result of his exellent customer service I would definately consider using Formula One again.
- Timothy , Lye - May 20, 2011
Excellent service as always. Will be back for my service very soon. Impressed with the MOT/tax/Service reminder scheme, have signed up.
- Linda , Maidstone - May 20, 2011
Altough we live in Bournemout we travel to the F1 autocentre in Poole as we are always pleased with the service provided
- Nicola , Poole - May 19, 2011
Very competitive price - beat local competitors that I have used in the past. Having booked the earliest appointment available on line (approx. 5 days wait) I called at the centre the following day and left the wheel for fitting. The staff cheerfully changed wheels over for me and promised to try to expedite the order. Less than 5 hours later I was contacted to say that the tyre had been fitted to the wheel.
Very pleased with the service and will now consider F1 for MOT and service work on the family cars
- Frank , Poole - May 19, 2011
I am not sure if I have chosen the correct option of Stevenage site - I used the Boulton Road Fomula One in Stevenage. I have to say I am very impressed that I was told my car had passed it's mot and although it had a few advisories, I was not 'pressured' into having any of these items done by Formula One. I in fact asked if it may be a good idea for me to have the brakes done as they had come up on advisory that they were a little corroded. I was told that really there was no need whereas I know for a fact that, for example, Kwik Fit would have said they really needed to be done to gain more business. In my opinion this particular branch of Formula One is exceptional because this is the second time I have used the branch and NEVER have been told I needed something doing that didn't really need doing - I have always questioned other companies and OFTEN found that additional work stated as being necessary, is not necessary. So, all I can say is a big THANK YOU and I will continue to use this Formula One site. kIND REGARDS
- Barbara , Stevenage 2 - May 19, 2011
ALWAYS USE FORMULA ONE NOW,AS THEY ARE HELPFUL AND FRIENDLY AND WE HAVE NO COMPLAINTS WITH ANY WORK THEY HAVED DONE FOR US
- CAROL , Maidstone - May 18, 2011
I have found the staff to be extremely helpful and the service provided to be very good value for money!
- Graham , Crewe - May 16, 2011
I found my first visit to Formula one very efficient and the attendant was very helpful despite there being an issue with the computer as he couldn't open it up. I left my car with them whilst I went to do some shopping and came back, to pick up the car, when I received the call to say it was ready. On my return I found out that I didn't get the Fuel Saver service I had paid for and they'd just carried out the MOT. The attendant offered to fit in the service then and there but unfortunately I had to be somewhere that afternoon. I will have to go back for the fuelsaver service though. I appreciate that this incident was unfortunate but I would certainly use Formula One again.
- Nick , Canterbury - May 16, 2011
Dont know name of the person I dealt with but he was both friendly and helpful. thanks
- Ryan , Maidstone - May 13, 2011
All the staff were very helpful and pleased to impart their knowledge about my car. The level of service was very good.
- Christopher , Bristol - May 13, 2011
I booked my car in for an MOT and a fuel saver service. I was extremely happy with the service I received. The staff were very polite and I was kept informed by telephone every step of the way. Everything was explained clearly and professionally. A great value for money service that I would happily recommend. I will be returning my car for a full master service soon. Thankyou
- Jenny , Cheltenham - May 13, 2011
Staff were friendly and provided professional advise.
There was no hard sale, individual was left to decide and return when ready to progress. In my opinion its a site that provided value for money with a quality service under current economic climate.
- Peter , Harrow - May 13, 2011
All flowed like clockwork. Friendly staff, good price and what's more the car passed the MOT - fantanstic!
- Toby , Norwich - May 13, 2011
Very friendly and helpful, its been a long time since finding an exceptional excellent company would use again, would like to give my thanks and congratulations to a well run ship, only if other companies could take a leaf out of your book it would be a better world.
Regards
Colin Rea
- colin , Redditch - May 13, 2011
The only reason I went because of your FREE of charge MOT RETEST within 10 days.
That means the employees can't cheat the customers and give them a huge fixing bill or ask them to sell the car for £50 or £100 for THEM.
Hope the company will continues the GOOD WORK to make customers feels safe.
Good for u
- Thanthulage , Cambridge - May 12, 2011
MOT carried out punctually and within the stated time. Explanation of the report was clear, plus items worthy of note were listed. Good price!
- Michael , Milton Keynes - May 10, 2011
MOT carried out punctually and within the stated time. Explanation of the report was clear, plus items worthy of note were listed. Good price!
- Michael , Milton Keynes - May 10, 2011
We use this Centre quite alot & the centre in Rayleigh Essex, always very helpful and freindly. Thank you
- Lorraine , Basildon - May 10, 2011
We use this Centre quite alot & the centre in Rayleigh Essex, always very helpful and freindly. Thank you
- Lorraine , Basildon - May 10, 2011
I would just like to congratulate you on the service that your team in Lye, Stourbridge, delivers.
They are 100% honest and the customer care is BRILLIANT.
The boss there, Luke, is a complete gentleman and knows exactly how to treat customers.
Neither my wife nor myself will go anywhere else now.
I am moving into the area in a few weeks time and wanted to compare the prices to those here in the north of Scotland, and to be honest I was dreading the outcome.
I spoke to 'Ryan' and he was very quick, very professional with his quote and answers to my questions. Whilst I may not need to do the repairs right now, I know exactly where to go and who to see when I move into the area. The quote by the way was roughly the same price as quoted up here. Nice one F1, nice one F1 Autocentre Aylesbury.
- Paul, Scotland - May 9, 2011
Fantastic service, really nice guys allways willing to help and answer all questions
- Luis , Enfield - May 8, 2011
I was really pleased with the efficient and timely service. I'll certainly recommend F1 to my friends and family.
Jill, Poole
- Jill , Poole - May 8, 2011
Congratilations A great and superb service.My car failed the MOT due to a broken spring. Repaired in under one hour . The staff there are the BEST. THANKS
- Alan , Doncaster - May 7, 2011
Fantastic service as usual, great price, speedy service no problems at all
- Trudi , Ipswich - May 7, 2011
This was my first visit and I found the service team to be very friendly and helpful, they offered an MOT retest on the day and fully explained the reasons for my car failing its MOT, would recommend to family and friends. Thanks again and see you next year!
- Tamsone , Crawley - May 7, 2011
Friendly staff with a nice clean waiting area. Good prices makes it better.
- Kevin , Swindon - May 7, 2011
There is no drop box for keys which is frustrating as I ended up giving them to a very helpful man who worked in the Head Office section - a trust issue as I didn't really have a clue who he was and a simple secure box for dropping off keys between 8 - 8.30 - a proviso for cutomers being that cars must not be dropped off the night before, would have been great.
The online booking was great though the pre-payment seemed to have been more difficult in signing out the MOT as it took 3 people to work out how to do it.
Also my MOT was booked for 8.30 but no-one called to advise if it had passed, we called to check at 11.
The above just advisory all in all very happy with the ease of booking,price and service.
- Julie , Stevenage 1 - May 6, 2011
I often use Formula One. It is the only place I go to for replacement parts, MOTs etc.
I have only ever used the Southend and Enfield branches.
The guys (and girls) are helpful, friendly and very good at what they do.
The prices are excellent and cannot be beaten to my knowledge. Not that I would bother to shop around because I always know that I will get a great price and great service with Formula 1.
My MOT was yesterday, Thursday 5th May, and there was a fair bit of work to be done.
Unfortunately there was a slight issue with the fitting of a new exhaust back-box and I had to go back today to have it tweaked.
But the lads were ready and waiting and I was back out in 10 minutes - and all was sorted!
Well done - again!
Karl Kessler
- KARL , Southend - May 6, 2011
Staff were very friendly, helpful and honest. Prices are great too! Will definatly be using you again. Its good to know there are garages out there you can trust!
- Kasia , Hemel Hempstead - May 6, 2011
Very impressed with the helpfulness of the staff and would recommend this centre to other people with confidence.
Will certainly consider switching to Formula 1 for future car servicing.
Best Regards,
Mike Stephens
- MICHAEL , Northampton 2(Gambrel) - May 6, 2011
liked the online booking for the MOT very efficient and pleased all round with the service provided.
- Paula , Aylesbury - May 5, 2011
My car failed its initial MOT, the staff invited me to see the car and explained in detail why it had failed. It was a nice touch and I felt confident that the MOT was conducted properly and fairly.
I also received advice at this point on how to care for my car in the future and avoid problems that are starting to arise. Many thanks!
- Alex , Hertford - May 5, 2011
Have always been pleased with service given at F1.Prices are competetive too.
- russell , Maidstone - May 4, 2011
All staff were very courteous and helpful and I would definitely visit again
- Hannah , Hanley - May 4, 2011
I would like to express my gratitude to the level of service I received from one of your Branches.
This afternoon 3rd May 2011 I went to your Canterbury Branch and had two new tyres fitted, I had also asked for an oil change. After the tyres had been fitted the Manager (Tom) approached me. He then went on to explain to me that the type of oil filter fitted to my vehicle required an insert type filter.
He explained in his experience this type of filter housing more often than not seizes with corrosion and could present a problem. Rather than taking the risk at such a late hour in the day 16:45 and knowing the replacement part could only be obtained from a main dealer he advised me that he was not going to take the risk with removing the part and thus if it broke leaving me without a vehicle for a long period.
He gave me great advice and I have booked the vehicle in for another time. I would also like to comment on the way in which he dealt with another customer. He was really calm and professional. Once again thank you.
- Guy, Canterbury - May 4, 2011
Great service from Craig & his team, very professional, we will be back!
best wishes
Tim
- Tim , Bristol - May 3, 2011
Excellent service, very helpfull & friendly will definitely use them again.
- Andy, Enfield - May 3, 2011
Excellent Service, the manager, Tom was very friendly. I missed my first MOT appointment due to an unexpected event, and they kindly transferred it to the following day. Couldn't have be more helpful. Will definitely use formula one for MOT and future servicing, and would recommend to my friends.
- Karl, Peterborough - May 3, 2011
This was my first time using F1 & I was impressed. The manager was very helpful & friendly. A couple of issues were picked up during the service of my car but I wasn't pressurised to have them fix by F1. I would use the Swindon F1 again & would recommend to family & friends.
- Stan, Swindon - May 3, 2011
Always polite and helpful we use F1 again and recommend using online booking it's great. Thanks F1
- Adrian, Hemel Hempstead - May 3, 2011
Main front desk staff very friendly and the person working on my car was great, explained everything and was very helpful and as usual a great experience visiting one of your branches.
- Mark, Peterborough - May 3, 2011
Very good level of service-helpful and provided a quote for further work on the spot. Will definitely return
- Abi, Norwich - May 3, 2011
It is a pleasure to find a garage which is honest and the rates reasonable. We have used Formula one for a both family cars and would most certainly recommend to other people.
- Michael, Chatham - May 3, 2011
I can honestly say that having the MOT done by this centre and staff was the beat choice I made. They were both friendly, efficient and made it very easy and a pleasant experience. I would easily recommend them to friends and family.
- Richard, Lye - May 3, 2011
Really helpful, friendly staff and explained everything to me. Very happy, thank you.
- Sarah, Lincoln - May 3, 2011
The staff in the Centre, were helpful, informative, and happy to give advice. I have visited the Doncaster Centre on several occasions, have always been treated with respect, and not made to feel like an unintelligent female. I would definitely recommend them to my friends and colleagues.
- Jayne, Doncaster - May 3, 2011
Excellent service, very helpfull & friendly will definalty use them again.
- andy , Enfield - May 3, 2011
Excellent Service, the manager, Tom was very friendly. I missed my first MOT appointment due to an unexpected event, and they kindly transferred it to the following day. Couldn't have be more helpful. Will definitely use formula one for MOT and future servicing, and would recommend to my friends.
- Karl , Peterborough - May 2, 2011
This was my first time using F1 & I was impressed. The manager was very helpful & friendly. A couple of issues were picked up during the service of my car but I wasn't pressurised to have them fix by F1. I would use the Swindon F1 again & would recommend to family & friends.
- Stan , Swindon - May 2, 2011
now that i received a good service i will therefore use them again excellent service best regards
adel
- Adel, Harrow - May 2, 2011
The online ordering was easy and everything went very well, and at a good price too
- John, Chelmsford - May 2, 2011
Great service. Had my car mot'd recently and was happy with price and service given.
Was so pleased I took my wife's car for mot yesterday.
- Rod, Lye - May 2, 2011
All members of your staff were extremely polite and helpful. Thank you very much.
- Tony, Chatham - May 2, 2011
Have always been impressed with service quality at F1 Autocentres. Prices are great too compared to similar garages
- Jonathan, Rugby - May 2, 2011
Great service. Any questions I had were answered immediatly. Thanks All
- Lindsay, Newcastle - May 2, 2011
The staff at the Formula 1 autocentre were very helpful and I would definitely recommend them to my friends and family.
- Ionica, Harlow - May 2, 2011
Very good level of service-helpful and provided a quote for further work on the spot.Will definately return
- Abi, Norwich - May 1, 2011
Always polite and helpful we use F1 again and recommend using online booking it's great. Thanks F1
- Adrian, Hemel Hempstead - May 1, 2011
Main front desk staff very friendly and the person working on my car was great, explaind everything and was very helpful and as usual a great experiance visiting one of your branches.
- Mark, Peterborough - May 1, 2011
It is a pleasure to find a garage which is honest and the rates reasonable. We have used Formula one for a both family cars and would most certainly recommend to other people.
- Michael, Chatham - Apr 30, 2011
I can honestly say that having the MOT done by this centre and staff was the beat choice I made. They were both friendly, efficient and made it very easy and a pleasant experience. I would easily recommend them to friends and family.
- Richard, Lye - Apr 29, 2011
Really helpful, friendly staff and explained everything to me. Very happy, thank you.
- Sarah, Lincoln - Apr 29, 2011
The staff in the Centre, were helpful, informative, and happy to give advice. I have visited the Doncaster Centre on several occasions, have always been treated with respect, and not made to feel like an unintellgent female. I would definately recommend them to my friends and colleagues.
- Jayne, Doncaster - Apr 28, 2011
The Team at the Chatham Centre have always given me 100% on every occasion and I would recommend them to everyone I know.
- Paula, Chatham - Apr 25, 2011
I was extremely pleased with;
1. the level of professionalism
2. their politeness and how friendly they were
3. how quick they are at sorting out faults
There is no doubt that I would use this company again.
- Mark, Maidstone - Apr 25, 2011
First time user - brilliant service, well above expectations. Staff involved deserve congratulations. They made every effort to deliver car on time. A Manager from Bristol on temporary cover in Gloucester for the day, the regular MOT specialist and a young fitter were all very positive and helpful.
Well done indeed.
- Charles, Gloucester - Apr 25, 2011
I was really pleased with the service received. The prices were also very reasonable. As a woman driver I was concerned that I may be 'ripped of' but this was not the case and they fixed my car with in good time! Thank you
- Rosie, Portsmouth - Apr 25, 2011
I was impressed with the professional and helpful attitude of the staff. I will happily use F1 again.
- Jonathan, Hertford - Apr 25, 2011
Excellent service. I've been coming to formula one for 5 years and recommend you to everyone.
- James, Harrow - Apr 25, 2011
Booked MOT online. Tested on time. Failed MOT on a number of faults but all fixed on same day. GREAT SERVICE and very friendly and helpful. Nice to speak to someone I felt I could trust.
- James, Southend - Apr 25, 2011
Great customer service. Danny was really very helpful, great employees. Definitely recommended
- Roshan, Harrow - Apr 25, 2011
First time I have ever been and I was very impressed with your staff in the Leicester, Wigston branch. Great service and will be going back again.
- Will, Leicester - Apr 25, 2011
The staff here are absolutely fabulous! I have used F1 for the last 2-3 years as I have found them very helpful and competitive but each year they just exceed my expectations. I'd like to recommend the 2 guys who served me yesterday, (as my MOT had to be replanned from 16/4), because they are a credit to your company. Thank you.
- Jane, Southend - Apr 25, 2011
A really great experience - very friendly - well done - will definitely return.
- Richard, Hertford - Apr 25, 2011
The service was good, staff good and I liked how you could go online and choose a time and book in and that they are open 7 days a week with work will use again and will be booking in my service when due. Did use for my last car too and will be using again and prices are excellent.
- Zoe, Doncaster - Apr 25, 2011
It was nice to be spoken to politely and not patronized for being female !!! The guy I spoke to on the phone was friendly and helpful. I will use this branch of F1 again
- Linda, Stevenage - Apr 21, 2011
I will use this branch again. As a women on my own I often feel we can be taken advantange of, I went to your branch because I needed 2 new tyres, I was told I only needed 1 which gave me faith to continue using this branch, the staff are always helpful and cheerful
- Jane, Northampton - Apr 21, 2011
I noticed at once how clean everywhere was and how polite and efficient the staff were, we also appreciated that faults were not found just to create work, as our Son is a trained mechanic and keeps our car in top order even though now he is a very succesful builder.
We also appreciated the discount as being on a fixed income that was much appreciated.
Thank you
Mr D S Woolf
- Derek, Ipswich - Apr 20, 2011
"I today visited your Crawley centre for a quote on repairs to a sticking brake calliper which was due to be covered under an AA insurance plan.
Having spoken with one of your employees named Omar previously to arrange the appointment, he took care of my request when I arrived at the centre.
He organised a thorough check of my vehicle for the specific problem and also highlighted a couple of other areas which may require attention in the near future.
He then contacted the AA on my behalf for authorisation and, when this was declined (I have now terminated my association with the AA due to their lack of customer commitment), Omar still had the good grace to contact me with the news.
Due to the lack of funding, I had to postpone the repairs but Omar continued dealing with my requirements in a thoroughly professional and attentive manner; preparing me competitive quotes for the works required and talking me through the detail.
I would like to highly commend Omar for his "can-do" attitude and his superb customer service and put him forward for some kind of recognition.
He is a credit to your company and has persuaded me to return for the work when funds permit along with recommending your facility to my friends and colleagues."
- Simon, Crawley - Apr 19, 2011
I found the staff to be very friend and knowledgable, would not hesitate to recommend to family and friends, great service all round, many thanks.
- Mark, Ipswich - Apr 18, 2011
Received a great level of service, having been given advice, without being pushy and getting the car on the road in the shortest period of time.
- Tom, Peterborough - Apr 18, 2011
Couldn't be happier with the service I received! Amazing bunch of honest, reliable guys. Will definitely recommend!
- Benjamin, Aylesbury - Apr 18, 2011
Very helpful bunch of guys who explained the MOT and gave me some sound advice.
- Dean, Hertford - Apr 18, 2011
Very clean, very helpful and look after the car (something I feel very strongly about). Have used Lincoln branch several times, and never disappointed.
- Mark, Lincoln - Apr 18, 2011
The member of staff that i had contact with (Chris), was most helpful and knowledgeable. He kept me informed of progress and offered helpful advice. I would definitely use Formula 1 again.Thank you
- Stewart, Maidstone - Apr 18, 2011
I would like to thank the team who did the MOT my car, they were helpful and friendly.
They have also provided me with a quote for my next service, which was done quickly and with full explanation of what it covers.
Thank you
- June, Redditch - Apr 18, 2011
Your staff at the Hertford branch are a great bunch of lads, they completed the work on time and kept my van very tidy too. Will be going back for a service when it's next due. Thank you
- Toby, Hertford - Apr 18, 2011
I found it a very easy and fast service to use. I had tyres fitted one weekend, then an MOT the following weekend. Good value.
- Fay, Harlow - Apr 18, 2011
It was my first visit to F1 Auto centre but it will certainly not be my last. The service was excellent, staff very professional and courteous. I have found in the past when I have visited garages and being a female that I have been treated like I know nothing about cars but not so here. The staff treated me like an equal and with respect. I will certainly recommend this branch to my colleagues where I work at the local hospital. Many Thanks. Marita Burkimsher. Nottingham
- Barry, Nottingham - Apr 16, 2011
"Quick email to say what excellent service I received recently at your Long Eaton Centre.
I initially called the centre as I had a flat tyre and as not local to the area, was given directions on how to find my way to there. Once there, the excellent level of service continued as Craig built up immediate rapport with myself and promptly started work on my car.
The reason why I had a flat tyre were explained as it was not a simple puncture and the rim of the alloy had been banged. My options were explained fully and all costs were quoted clearly.
I decided to opt for a new tyre as there was not many miles left in the one that was now off the alloy. Craig also pointed out to me that my alloy was buckled and that due to the unusual tyre size, I could consider changing my alloy wheels for more standard ones and saving money each time that I replace my tyre.
Overall I cannot rate the service that Craig provided highly enough."
- Tim, Manchester - Apr 15, 2011
I must make a comment that the staff were excellant, so helpful and friendly, they made me feel special and I would recommend gloucester branch to friends.
- Linda, Gloucester - Apr 14, 2011
After phoning to book an MOT test and asking about your price promise of not being beaten on price as another local tyre and exhaust centre were offering MOT test for £5 cheaper.Was advised to book on line at cost saving price of £27.42.I am now advising friends and family of this great value for money deal.
- David, Burton - Apr 12, 2011
Very friendly welcome first class service and all staff was professional
Only one thing needs a coffee/tea machine in waiting area. Have recommended to all my friends.
- Julian, Erdington - Apr 12, 2011
Ordered tyres online, very helpful and efficient. Service at Maidstone was excellent and well organised. Very pleased with tyres.
- Carol, Maidstone - Apr 11, 2011
Excellent service, good value and with retest. I was offered a retest with work done on the day. Staff very friendly and helpful. I was very happy and will recommend your services, Thank you.
- Paul, Cheltenham - Apr 11, 2011
I thought the staff werr excellent and very friendly, I will definitely use again for my next MOT. Thank you
- Angela, Hemel Hempstead - Apr 11, 2011
Helpful and knowledgeable staff - and the prices are good too. Would recommend.
- Tony, Nottingham - Apr 11, 2011
All staff were extremely helpful and very polite - especially the manager - Phil. His explanation of the work required was very concise and I will definitely be taking my car back to F1 - Portsmouth
- James, Portsmouth - Apr 11, 2011
Service was very good and the price for the tyres was the cheapest I could find
- Jason, Chatham - Apr 11, 2011
This was my first visit and would recommend to friends and family as the assistance and service was excellent. Thank you
- Annette, Hanley - Apr 11, 2011
I have used this centre before and have always been really impressed with the service! I also recommend this place to my friends and family because of how impressed I an every time!
- Jo, Hemel Hempstead - Apr 11, 2011
Been using F1 for Tyre purchases/repairs for a long time, always competitive prices, and have recommended many times to friends and family. The guys at Hertford are always helpful too.
- Stephen, Hertford - Apr 11, 2011
I found the staff extremely friendly and they did anything to help you.
- Alexander, Chatham - Apr 9, 2011
Very impressed with service provided, quick and easy system to book MOT and was completed within an hour. Waiting facilities appeared good although we chose not to wait and the staff were excellent, very friendly and gave a super service!
- Charlotte, Stevenage - Apr 9, 2011
The staff were very professional and I will always use F1 now due to the great friendly service and the great prices to go with it.
Thank you.
Ian Banks
- Ian, Nottingham - Apr 8, 2011
All the guys at the Enfield branch were highly professional, friendly and got my car back on the road quickly. I was so impressed I have already returned for another tire and plan to use them in the future because of the excellent service.
- Pete, Enfield - Apr 4, 2011
Cheaper, Convenient, Customer focussed and Competent - four c's that will see me not only come back to F1 Crawley but certainly recommend to family and friends also.
Thanks very much
Nigel Mort
- Nigel, Crawley - Apr 4, 2011
What a pain free visit, everything was done on time, in good order and with a full explanation of what had been done to the car. I will use F1 Autocentre again, thanks!
- Antony, Gloucester - Apr 4, 2011
Brilliant and friendly service. I was very pleased and will definitely bring my car back. Thanks. :0)
- Ruth, Brentwood - Apr 4, 2011
I'm a regular customer and always get great service at a great price. Thanks.
- Barry, Nottingham - Apr 4, 2011
I found it a very good service, the price was the best I could find on the Internet, the staff were polite and very efficient and will recommend formula one to my friends and family. Many thanks.
- Wayne, Poole - Apr 4, 2011
Formula 1 are number 1. After days of phone calls and research on the internet,the best deal was with you. I purchased my tyres online. Quick, easy and the best price anywhere. It was also great to see the style of tread pattern before committing to buy. I selected my nearest depot and appointment time/date. It could not have been easier. Staff were professional, polite and friendly. A credit to your brand. I have used you several times and will continue to do so. Very well done!
- Larry, Wigston - Apr 4, 2011
Staff contacted me on the day to advice that an earlier MOT appointment was available than the one I had booked. This suited me, so I was really grateful for the call.
A very good service from the team who explained the MOT advisories to me in detail.
- John, Derby - Apr 4, 2011
Was very happy with the staff, they were very helpful and friendly. It was nice not to be ripped off, which makes a change. Will use again and tell my friends what a good service you give me
- Patrick, Crawley - Apr 4, 2011
"Been coming here for a few years now and had to go in today for a tyre changes and alignment. Just wanted to say fantastic bunch of guys and delivered the same happy and friendly service I've always received. Manager even walked past and asked if everything was ok.
It is service like this that makes me attend this garage year in year out, even now I have moved further away."
- Mr Sandhu, Erdington - Apr 1, 2011
"I don't do this very often but my recent experience with Formula One, Abbey Lane, Leicester was faultless, great customer service, attitude and price. Please convey my thanks"
- Alan, Leicester - Mar 21, 2011
"Having had a recent need to visit your Aylesbury Centre; I thought I would express my sincere gratitude through you relating to my visit.
I cannot express how accommodating and helpful Keith, Paul and the rest of your team where.
I had a problem with my wife's car exhaust and they spent time looking at the problem and advising me on my options. The problem related to a recently fitted catalytic converter and an issue with regard to the bracket / fittings used. Please note, this was not fitted by your team.
The problem was quickly resolved with little cost to myself but overall I really felt that they were putting the customer (me) first. More importantly, they spent time considering all options with the single aim being to fix the car.
It is very refreshing in these difficult times where some businesses only seem interested in how much money they can make from someone else's problem.