Payments & Cancellations

  1. Price and payment
    1. The price for the goods that you order will be the price quoted on the Website at the date the website order is received by the company. Prices are subject to change at any time, at the sole discretion of the company, upon the posting of such prices on the website. Prices include VAT and any other applicable taxes (which will be charged at the current rate as shown on the website). Prices include delivery (delivery as defined in 2.1), unless otherwise stated on the website.
    2. Please see the relevant part of the website for a list of those payment cards accepted and method of payment. By submitting a credit or debit card number, you: (a) represent and warrant that your use of the particular card is authorised and that all information that you submit is true and accurate; and (b) authorise us to charge to the card you tendered all amounts payable by you to us (including VAT and any other applicable taxes) based on the goods you order.
    3. The company shall not deliver the goods until it has received confirmation of payment.
    4. You may be subject to validation checks and/or third party authorizations depending on your method of payment.
  2. Delivery
    1. Delivery of the goods shall be made by the company when the goods are fitted to your vehicle by the fitting centre specified in the confirmation or such other address as requested by you and approved in advance by the company.
    2. Any dates quoted for fitting of the goods are approximate only and not guaranteed. The company shall not be liable for any delay in fitting of the goods howsoever caused. Time for fitting shall not be of the essence of the contract unless previously agreed by the company in writing.
    3. If you fail to take delivery of the goods by attending the relevant fitting centre or fail to give sufficient delivery instructions on the website order then, without prejudice to any other right or remedy available to the company, the company may:
      1. Store the goods until actual delivery and charge you for the reasonable costs (including insurance) of storage; or
      2. Sell the goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to you for the excess, or charge you for any shortfall below the price agreed in the contract; or
      3. Return the Goods to the supplier and charge you for any costs incurred as a result of such return
    4. It is the company's normal policy, but not obligation, to return Goods to the supplier in accordance with condition 2.3.3 if they have not been collected within 14 days of the scheduled date of collection. If you fail to take delivery of the goods within that 14 day period there may be a further delay in the Goods availability.
    5. Risk of damage to or loss of the goods shall pass to you at the time when you are notified that the goods have been fitted and are ready for collection.
    6. Not withstanding delivery and the passing of risk in the goods, or any other provision of these website conditions, the title to and the goods shall not pass to you until all sums due to the company under the contract (including any applicable interest and charges) have been paid in full.
    7. Until such time as the title of the goods passes to you, you shall keep the goods separate from those of third parties and properly stored, protected and insured and identified as the property of the company.
    8. You shall not be entitled in any way to charge by way of security any of the goods which remain the property of the company, and in the event that you do so, all monies owing by you to the company shall (without prejudice to any other right or remedy of the company) forthwith become due and payable.
  3. Your right to cancel
    1. You may cancel your website order with us for the goods at any stage before, and up to 24 hours before the fitment date by notifying the Company in writing or by sending an email to We will refund the amount you have paid. If a cancellation request for a Service or MOT is made within 24 hours prior to the fitment date, a surcharge of £19.95 for an MOT and up to 50% of the booking price for a Service will apply for the withholding of the booked appointment slot
    2. Formula One Autocentres Ltd will process your refund within 2 business days. Refunds are made in the same form of payment originally used for purchase. When a refund is made to a credit or debit card it may not show up in your account straight away as the clearing banks take time to process the refund. Typically this can take up to 7 working days, but varies depending on your own bank.
    3. In the event of a cancellation by you under clause 3.1 of these website conditions you shall be solely responsible for the costs of that return and you shall indemnify the company against any costs it incurs in relation to your return of the goods.
    4. Due to the Covid-10 situation, unfortunately our supply chain is not accepting returns during this time. In the event that orders are not able to be fulfilled and as a result need to be returned, a 25% surcharge will be applied at the discretion of Formula One Autocentres.
    1. We reserve the right to cancel any website order (or any part of the website order) if for any reason:
      1. the goods ordered by you are no longer available; or
      2. the goods are withdrawn by the manufacturer or by the company or by order of any governmental authority, in which event we will notify you by email and refund any payments you have made for that website order or that part of the website order.
    2. We will not be obliged to offer any additional compensation for disappointment suffered if your website order is cancelled for any reason.
    3. We may terminate or suspend your use of the website at any time, with or without cause (including but not limited to your breach of these website conditions or any inappropriate or unlawful behaviour on your part), with or without prior notice to you and without any liability or further obligation of any kind whatsoever to you or any other party. You are personally liable for any website orders that you place and charges that you incur prior to termination.
    4. We reserve the right to modify, suspend or discontinue this Website, the Service or any goods (or any part thereof) at any time with or without notice to you. We shall not be liable to you or any third party for any such modification, suspension or discontinuation.
    5. You agree to indemnify and hold harmless the company and its affiliates, directors, employees and representatives from any and all third party claims and demands, including reasonable legal fees, for damages and/or costs due to or arising out of your breach of these website conditions and/or your use of the website, the service or any goods.
  5. Late Payment/Non Payment Clause
    1. If we have to pass your debt to an external recovery company then extra fees may be incurred.
Price Promise

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We simply WON’T be beaten on price!

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Family Owned

Formula One Autocentres are a family owned company providing value, care and service locally for over 50 years

What people are saying about us...

  • helpful considerate and obliging staff . Pleasure to deal with people like this

    - Michael, Astley - May 21, 2022
  • Excellent & polite service. Will be the first website that I look if needing new tyres.

    - Nick, Polegate - May 15, 2022
  • Not sure how much saved.... I've took my car to autocentre for servicing, MOT and tyres all seemed good honest service at a fair price.

    - Philip, Heywood - May 13, 2022
and there’s more >>

Service you can trust

4.5 Stars on Trust Pilot
Motor Industry Code of Practice