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What people are saying about F1…

Jan 22, 2012

Great service, great price, friendly and helpful staff, clean reception and waiting area. Would not hesitate to use again. Jonathan , Basingstoke

Dec 30, 2011

I experienced excellent service from the manager and team at Southend. I had booked on the internet to have new tyres fitted to my son's car and asked for the brakes to be checked whilst the wheels were off the car. The manager showed me that the front discs were badly corroded and within 15 minutes he had arranged for a new set of front discs to be delivered to site. Within an hour and a half or arriving at Formula 1 Southend, I had 4 new tyres fitted, new front discs and brake pads and the steering geomentry checked and realligned. Overall the experience I had from Formula 1 Southend was excellent. Well done Formula 1 Southend, a very satisfied customer! Andrew , Southend

Jan 8, 2012

We always take our car to F1 and find the staff to be efficient and professional at all times. The garage offers very good service and competitive priciing. Can't fault them! Amy , Maidstone

Jan 24, 2012

I only recently discovered Formula One Garage when I realised my MOT was overdue! I rang them up in a panic only because they were near to my place of work and it would be more convenient. They sorted me out on the spot, there and then! I was so impressed with the quick, professional and courteous service. Unfortunately, some garages can still be intimidating places for a woman to go in on her own, even if she knows how to do an oil drain, check water and use a dipstick! Keep up the great work Formula One Cambridge Shelagh, Cambridge

Jan 10, 2012

Anthony the mechanic was very helpful and kept us informed every inch of the way - an asset to your company Nicola , Stevenage 1

Jan 3, 2012

Excellent service and communications - staff very helpful. Will use again and recommend to friends and family. thanks again. Mark from Ipswich Keith , Ipswich

Jan 8, 2012

I like using F1 for MoTs because of the honest and efficient service, as well as the good offers you usually run for MoTs. Mark , Ipswich

Jan 10, 2012

Took my car here for it's MOT, and to get a free winter check. Never been to Formula One before, but heard nothing but good reviews, with a few saying they were pricey. Having seen their MOT as cheap as anywhere else, as well as their Price Promise, I couldn't see how people came to that conclusion. MOT was completed when expected, though unfortunately didn't pass. They offered me the best advice on it, and found prices for everything that it failed on for us. Sadly, the quote was more than the value of the car, as expected, so the car will be moving on soon. Will use again and recommend though. Thom , Nottingham 2 (Bulwell)

Jan 7, 2012

Staff was very friendly and polite. MOT was done within an hour which is speedy. kai , Cambridge

Jan 1, 2012

Excellent Service. Arrived at opening time, my car was completed in very good time. Additional advice given about front tyres and when replacements will be need. Also great value. Bernard , Wigston

Jan 17, 2012

Good friendly staff. Many thanks for the lift home (M.O.T man delayed by accident on the M4). Very well priced for a full v.w. sevrice. Will be looking to you for the two new tyres on the front in the next few months. Kind regards, David Hunter David , Swindon

Jan 11, 2012

MOT staff were helpful and friendly answered the phone quickly and had everything ready. martin , Hemel Hempstead

Jan 17, 2012

I live in Cardiff but if ever need a garage when in Maidstone I would use them again they were excellent and friendly Carol , Maidstone

Jan 15, 2012

Great service, as usual from all. Regularly use F1 and will continue to in the future. Adam , Derby

Jan 10, 2012

Very thorough. Polite and helpful staff. Good value for money. Will use again JAMES , Southampton

Jan 21, 2012

The man who dealt with me was excellent in his attitude, helpfulness and communication skills. I believe his christian name is Colin. NICK , Maidstone

Jan 12, 2012

Just like to thank your team at your Bedford centre, quick service, friendly staff and most important a fair price. Will deffinitely refer friends and family in the future. Gary, Bedford

Jan 15, 2012

Excellent group over at the Hanley F1. This was my 4th time using F1 and will continue to from now on. Never disappointed. Laura , Hanley

Jan 20, 2012

Extremely good service , very helpful staff throughout who came accross very curteous and professional whilst dealing with my recent MOT test. Have recommended them to friends and family have have never dissapointed. DAVID , Nottingham 2 (Bulwell)

Jan 3, 2012

Visiting a garage can often be intimidating, but was pleasantly surprised by the friendliness of the staff at the centre in Basildon on 02/01/12. My MoT test was completed, and results explained to me in detail which I could fully understood. Booking my MoT online was simple, easy and I enjoyed the discount! Great team at Basildon, I'll definitely go back!! Thank you! Gary , Basildon

Jan 7, 2012

Good knowledgable info from staff, yes will book further work in soon with Formula 1 Glenn , Nottingham 1 (Lenton)

Dec 30, 2011

Very pleased with service and staff very helpfull Excellent value for money Gillian , Crewe

Jan 9, 2012

I found the service fantasic, booking online is quick and very easy and been able to pay by paypal is a great option. I could not praise the guys enough for there advice and helpfulness especially for the fantasic price I'm already referring to family and friends. I could not ask for a better service. Lorraine , Hanley

Jan 11, 2012

I love Formula One (The Sport) so it follows I was curious about Formula One Autocentres and have not been disappointed. I can afford not to cut corner with the excellent charge rates that Formula One Autocentre's offer Ray , Southampton

Jan 4, 2012

always good customer service i have recommended them to friends and family and five of them have used formula one because of my referral. LESLIE , Wolverhampton

Jan 12, 2012

In this day and age it is refreshing to find such a friendly, knowledgable and helpful set of guys. They did exactly what I asked when I asked and the price was extremely competitive. WELL DONE I shall certainly be using them again for all my future needs Brian , Derby

Jan 4, 2012

The technician was very helpful and explained the work he had done in a way that icould understand. I will definitely use F1 autocentres again. Bronagh , Crawley

Jan 13, 2012

Great service from these guys. The manager was very friendly and explained everything in details and tried to offer me even more services. All in all, was a very good first time experience and will definately use Formula One again. Proffessionals is the best desciption, than you. Tumbikani , Ipswich

Jan 21, 2012

great staff and service use you all the time all 3 family cars are looked after by you alexander , Chesterfield

Jan 21, 2012

A great service again from the Canterbury Branch, the staff even clubed together to give my little girl some money so she coould have some chocolate from the machine. I would highly recommend this centre to all Alan , Canterbury

Jan 16, 2012

Very helpful staff who explained what was wrong with my car, and how it was rectified. Elizabeth , Bedford

Jan 7, 2012

Tyres well fitted and great price. Like the new tracking system and the ability to see exactly the problems in the waiting area Paul , Rugby

Jan 14, 2012

this is my fourth visit to this centre and I would recommend to my friends and family BAA , Portsmouth

Jan 19, 2012

Attended both Stevenage and Hertford last year after some MOT place in Stevenage could not deal with repairs to make good for MOT. So this year I came straight to F1 thank you Miguel , Hertford

Jan 8, 2012

Very easy, great staff, inspired confidence. Cold drinks vending machine in waiting room, would be good to have a hot drinks machine too if possible. Ian , Basingstoke

Jan 18, 2012

I was served by Daren who was friendly and helpful. I was surprised at how nice the waiting area was and it was warm which is lovely when it's freezing outside. I felt the MOT was very comprehensive and the advice I was given informative. Friendly, efficient and reasonable prices - what more could you want? Great to have good service in this day and age! Jo , Brentwood

Jan 21, 2012

All staff we very helpful assisting me with doors into reception with my baby in her pram; and they conducted a free wheel alignment check on my back wheels and informed me that there was some uneven wear to the back tyres as the wheels were indeed out of alignment, and for a reasonable cost they were able to adjust this for me. There was no hard sale just pleasant & courteous information and assistance. Thank you. Samantha , Norwich

Jan 1, 2012

I was very pleased with the service I received! This was the first time I visited your centre, but I will definitely do it again. Thank you for the excellent customer service, too and happy new year! Elitsa , Basingstoke

Jan 5, 2012

I would just like you to know of the experience my girlfriend and I had with your Wigston branch in Leicester. I spoke with the branch via phone this morning asking for a quote for my girfriends Peugeot 206CC to have a replacement rear end silencer. The staff member I spoke to was very pleasant and although I had a better quote, he agreed to improve on the quote. Because of the manner in which he handled the call, I chose not to continue searching for a better price and ordered the parts for him. When the part arrived I spoke with him again and he told me that he would be able to get the car in straight away. My girlfriend took her car to the branch and was treated courteously and the parts were fitted quickly (despite the garage being extremely busy when she arrived) and everything was already set up on the computer with the better price so all she had to do was pay for the work. She was so pleased with the way everything was dealt with, she has decided to change our regular garage for all MOT/servicing and general work her car may need. I will be changing to use this garage for all the work on my own car also. Many thanks for the fantastic service experience this branch offered, I will indeed recommend your branch to all my friends/colleagues. I hope the staff who dealt with me on the phone, and my girlfriend on site should be given the accolade they deserve, from your company. Thanks again Ian, Wigston

Jan 5, 2012

I went to Formula 1 for the first time last year to seek advice after my car was serviced and MOT by A large dealership company who has always serviced and MOT my car I was really worried about the information I recieved from them about suggested work. Your staff were excellent they checked my car and put my mind at rest and were very informative and helpful. I returned to Formula a few monthslater to have the two front tyres fitted and tracking done. I received an excellent service. I returned again on 3rd January 2012 to have my car serviced and MOT. The car passed the MOT and I was advised of work that would be required over the next few months. I was happy for the staff to sort the work on the same day. I again recieved an excellent service and the advice and information were second to none. I will continue to use and recommend F1 to other as a very please customer Thank you Kind regards Wendy Wendy , Bristol

Jan 14, 2012

They are always helpful and friendly and making it easy t understand what work is required. Victoria , Maidstone

Jan 15, 2012

i found the staff, friendly and everything was explained in terms i could understand. i was told how much the work would cost and why. this helped all to often your just given a price but no reason for why it costs that amount. i found the staff courteous and helpful. i left feeling i had been well cared for. CLIFFORD , Poole

Jan 22, 2012

Staff were friendly, cooperative. Service was very good and everything was clearly explained. I was recommended by a friend on the words "They are good, friendly and won't try to rip you off." I will now use the same words to recommend to my friends. Peter , Maidstone

Dec 31, 2011

All good very helpful and professional, explained everything to me I will recommend them as I have done in the past. Terry , Southend

Jan 22, 2012

Excellent discounts available for booking online making it an affordable place to visit, sound + honest advise also given which is always an added bonus, thank you. Nigel , Nottingham 1 (Lenton)

Jan 1, 2012

Very good service, although I lke the price promise challenge, I would have enjoyed negoiating the price instead of having to ring around. I will be back though because of the service and MOT price online. Thanks and a good New Year to you all. Daniel , Nottingham 1 (Lenton)

Jan 14, 2012

Although the opening time was 08:30 there was some one at the Crawley branch ahead of the opening time I could leave the key with. Very helpful Paul , Crawley

Dec 29, 2011

I was seen to even earlier than my booked appointment, and my car was fixed and tested half an hour earlier than expected. Excellent service, staff and pricing. Adam , Nottingham 1 (Lenton)

Jan 7, 2012

Staff very helpful (dealt with Lucy and Richard), for dropping off and picking up the car. Explained everything over the phone. Reliable, efficient and reasonably priced. Barrie , Poole

Jan 23, 2012

I am writing just to say how courteous, professional and helpful the staff were there. The mechanic that carried out the work on my vehicle was a young man called Lee. I would like to take this opportunity to say that at all time he was very courteous to me and very knowledgeable in mechanics. Before, during and after he answered several questions regarding my vehicle. He certainly knew his stuff. Overall I?m very pleased with the service I received from your branch and will be returning there when I need further work carried out on my vehicle. Gary, Bletchley

Dec 29, 2011

I have been using this centre for the past 5 years,in that time I have always found the staff very helpful and friendly. mark , Enfield

Jan 7, 2012

Was very happy with my first visit to f1, I was informed on arrival that there was a delay and were very apologetic that my car would not be finished within the given time. The staff were friendly and approachable and I will definitely visit again Rachel , Maidstone

Jan 15, 2012

revisited as was very impressed at first visit. hoest helpful staff and didn't make me feel 'stupid' being a woman as i have felt in the past at other garages elouise , Cambridge

Dec 30, 2011

Was really impressed with the service and found the staff really helpful, excellent value for money, they even price match, I've used them for many years. Mark Keith , Ipswich

Jan 10, 2012

Everyone was friendly and professional which gave me a lot of confidence in using F1 again. Reginald , Aylesbury

Jan 8, 2012

I have used before but not for a while, very helpful team quick,friendly staff best of all matched the price "thank you". booked in for MOT and fee winter check also exhaust repair all done never mentioned if they did any thing as to the free winter check that was to be done.thanks again. LES BERRY LESLIE , Aylesbury

Jan 13, 2012

Staff excellent at depot. Delay in getting tyres due to tyre size/type. Pleased head office double checked, very professional. SCOTT , Hanley

Jan 15, 2012

I visited the same F1 centre a few months ago as my tyres needed replacing and I was impressed then with how the staff spent time trying to find me the most cost-effective solution (rather than trying to strong arm me into paying as much as possible, which has happened at other chains), they were also especially friendly to my children as we waited. For that reason, I chose to return for my full service and for the first time ever, was not 'upsold' anything I didn't need. It was also cheaper than competitors. Very impressed. Holly , Maidstone
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