What people are saying about F1...

Jan 23, 2012

Very good service under difficult circumstances (1k charge!) . I was kept up to date on all work being carried out and was consulted when decisions needed to be made. Carrie , Northampton 1 (Grafton)

Feb 19, 2012

I have used formula 1 since it opened. The work and advise is great and the staff look after you. Mahendra , Harrow

Feb 16, 2012

I really must congratulate you on the quality of service i recieved today at my local branch or Formula One Autocentre in Chelmsford. After shopping around for replacement tyres I found your prices highly competetive, always a good start. Backed by the excellent advise at the desk and an obviously motivated and knowlegable technician I felt in good hands for the entire visit. The feel of the car when I drove away was superb which is highly reassuring in the current inclement weather. Once again, many thanks. I will be happy to provide recommendations for your company Jim, Chelmsford

Feb 6, 2012

It was my firt visit and the manager was very helpful and explained everything quite nicely. Werner , Derby

Feb 10, 2012

Mark the manager was as polite and helpful as always. Have recommended F1 in Crawley to family for tyres etc. Greg , Crawley

Feb 4, 2012

Very helpful staff if very busy answering the phone whilst fitting my tyres. Notified me of very worn brake pads and will be returning to same branch to get new pads fitted. Jonathan , Gloucester

Feb 10, 2012

Lots of extra work required, phoned in advance by helpful and friendly employee. Jack , Basingstoke

Feb 17, 2012

Very helpful staff, will certainly be using you in future. Keep up the good work, nice people, Paul , Harrow

Jan 26, 2012

Great Service, friendly staff and a new MOT - what more could you want?! Thanks :) Tammy , Southampton

Jan 26, 2012

The staff at this branch in Newcastle-under-Lyme are always most helpful and a pleasure to deal with, which is why I now go back there! Ken , Newcastle

Jan 26, 2012

Have been using F1 for about 5 years now for the three cars in our household and have always been very pleased with the service and efficiency of the staff. David , Burton

Jan 24, 2012

Always impressed with the service given at your lenton branch when i take my car for a MOT or tyers they are always very helpful and give me a idea of how much the work will cost before doing the work. Also ideal location as i drop my car off and and collect later since i work only 15 minutes away on the industrial estate. Peter , Nottingham 1 (Lenton)

Jan 27, 2012

All the staff were very pleasent, and the service was quick. The person we spoke to 'Samson' was especially helpful DAVID , Aylesbury

Feb 10, 2012

I have used Formula One in Norwich for several years now and have always found the staff to be very helpful, polite and friendly and the quality of work very high. This combined with reasonable prices and price matching make it hard to beat in the area. Thank you. Hannah , Norwich

Jan 30, 2012

I was very happy with the service provided, the staff were friendly, approachable and efficient. I also found the waiting area very clean and a nice place to wait for the work to be completed. I will certainly use them again in the future. Victoria , West Quay

Jan 24, 2012

Great service fron the guys at Redditch. Booked an MOT online,very simple process, and great value too.Thanks Brian , Redditch

Feb 17, 2012

Generally great allround service from booking right through to collection, Well done for the Superb Customer service and at a great price, Thank you Ray , Cheltenham

Feb 12, 2012

I would like to add that all the staff are polite, helpful and very professional. We are returning customers based on the excellent service that we have received each time that we have had our cars attended to. We also recommend others to use the centre. Cathy , Chatham

Feb 8, 2012

They called and quickly told me of the minor issues in my service. Fixed them quickly and were kind and friendly when I picked my car up. Will definately go back again Hannah , Swindon

Feb 4, 2012

The staff at Harlow have always been exceptional with their attitude and ability to assist. I always recommend!! James , Harlow

Feb 3, 2012

We are so pleased to have found a garage that doesn't rip us off! You are honest and fair and you never do any work that isn't absolutely necessary. You do great offers on MOT's and services with tyres a reasonable price too. We have three cars in our household and we have been back with all of them. Keep up the good work F1 we are recommending you to all family and friends. Thank you. Sue , Poole

Feb 14, 2012

Staff very helpful and explained the problems, ensured that my car had passed the MOT before leaving that day. Callum , Chatham

Jan 30, 2012

I have previously used a different branch as I lived in a different location and always found the staff clear, straight forward and helpful; this has also been the case with my recent visit to the Chelmsford branch and it is good to see that there is consistent customer service delivery at F1. Julia , Chelmsford

Jan 29, 2012

Staff were really friendly and helpful, explained everything to me and i have already started recommending F1 to my friends. lynn , Norwich

Jan 27, 2012

Staff friendly and helpful. did everything as asked and were very accommodating. no problems. will use the service again for next two tyres. Dan , Lincoln

Feb 1, 2012

i all ways get great service from the staff i would not go anywhere esle for my tyres Anthony , Erdington

Feb 14, 2012

For the past 5 years I have been going to your centre in Chelmsford, for MOT's services, etc. I would like to say that the level of service at this centre is fantastic. I wanted to take some time to send my thanks to the team there. These guys are great at explaining what needs doing, presenting evidence, and more importantly, if it don't need doing they tell you as well, no rip off, hard sell or blinding folk with science. These days this level of service is required to ensure return custom, and I am evidence that these guys really put customers first, and this needs to be commended. Again I will not go anywhere else for work on my car, Keep up the good work! Lee, Chelmsford

Feb 12, 2012

Would recommend to friends/family. Very reasonable price for MOT & Service. Patricia , Hemel Hempstead

Feb 12, 2012

Excellent details on problems found,e.g. how empty the AC system was, and how much was added, the temperatures etc. Domenico , Poole

Feb 4, 2012

The team at Ipswich are always very frendly, the manager always gives great advice and the chap that did my MOT is a real treasure, always quick yo offer a solution, nothing is too much bother for the team. Great place, only place I will go. Stephen , Ipswich

Feb 13, 2012

I've always used this place, cheap competitive prices are a must, great service too is priceless. At this place I always get both. Nigel , Mansfield

Jan 23, 2012

Staff were very helpful and explained all to me. Car was in for new tyres and balancing. They checked my tracking for my and explained results at no extra charge. Paul , Milton Keynes

Feb 10, 2012

Very friendly staff, a guy by the name of Bebo served me and was very helpful and polite. I have enquired about servicing both mine and my wifes cars and will be sure to book when they are due. Thanks and keep up the good work. David , Hemel Hempstead

Feb 17, 2012

quick friendly helpfull.I was so happy with the reliable service the first time i booked on line for my rear tyres,and aloud my wife to take the car in,she gets nervous when dealing with anything to do with our cars.She was very happy,and sugested we take the other car for its m.o.t.which is due in 2 months time.Look foward to returning thank you lads. stephen , Basingstoke

Feb 18, 2012

Excellent service, polite, proffesional and trustworthy. I will definitely use f1 again lee , Colchester

Jan 25, 2012

Very helpful and conducted my MOT is very good time, the technician also walked me round my car after and showed me some additional points of advice. danny , Basildon

Feb 14, 2012

Extremely helpful and efficient service. Would definitely use over and over again. Many thanks. Alex , Leicester

Feb 18, 2012

The member of staff was very helpful and even gave me the lowdown on tyre repairs when I asked him how these were done. Very friendly and efficient service! Nice, clean modern premises. One happy customer! Peter , Crawley

Jan 24, 2012

Yes it was my first visit to Formula One and I will certainly be using you again. I have already recommended to my family and friends the great cost and speed involved. The Winter check was great, it really was an eye opener with what needed to be done to my car. I will certainly be bringing it back once I get paid! Many Thanks again. Emma , Canterbury

Jan 29, 2012

The vehicle needed a re-test on it's MOT which is why it wasn't ready quite as quickly as I'd originally hoped. Ewan explained why and managed to squeeze my car in so I did get it back the same day. As always I found them friendly and honest, will definitely use again and I make a point of recommending F1 to friends & family. Anna , Hertford

Jan 24, 2012

I only recently discovered Formula One Garage when I realised my MOT was overdue! I rang them up in a panic only because they were near to my place of work and it would be more convenient. They sorted me out on the spot, there and then! I was so impressed with the quick, professional and courteous service. Unfortunately, some garages can still be intimidating places for a woman to go in on her own, even if she knows how to do an oil drain, check water and use a dipstick! Keep up the great work Formula One Cambridge Shelagh, Cambridge

Jan 25, 2012

Very knowledgeable polite and friendly staff with a very prompt service. Brendan , Southend

Feb 10, 2012

As ever great service, will be using for MOT and service in May 12. Thank you once again Mick , Ipswich

Jan 30, 2012

I recently had my car into your centre in Mitcham to replace 2 tyres (tyres bought through black circle). Barry was the person that I dealt with, he was informative helpful and polite. 10 out of 10. Better customer service than I have received in most 5 star hotels and restaurants. Paul, Mitcham

Jan 27, 2012

I have used f1 Autocentre in Maidstone for the last 3 years. The staff are efficient friendly and they deliver great value for money I wouldn't go anwhere else these are guys I trust which as a woman means alot I have been to other garages before and been ripped off. I recommend F1 to my friends as the Maidstone team are the best. maureen , Maidstone

Feb 12, 2012

I have been going to this branch for the last three years and have always received great service,tyres,mots,clutch,and brakes. DEREK , Chatham

Feb 1, 2012

great service and a great price, Oil change an a MOT with free winter check for £63 many thanks mitch , Milton Keynes

Jan 29, 2012

I have always found the staff at Crawley very helpful and they have always been given an excellent service. They are informative and very knowledgable with any work carried out. I would not hesitate to use them again. Amanda , Crawley

Feb 17, 2012

Really excellent service from the team at Mitcham. Polite, knowledgeable, and competent. Rare nowadays. Purchasing tyres online was trouble free too. Robert , Mitcham

Jan 23, 2012

Have used the Harlow one and Herford F1 in the past. Always had a good experience. Karin , Swindon

Feb 16, 2012

I visited your Brentwood branch today for the first time, after making an appointment to replace 2 tyres - what excellent helpful service and politeness ! A big thanks to all. I was made aware of tracking - I had it checked. A fault was found, so had it corrected - plus I purchased a pair of windscreen wipers. I will return in July, for an annual service and MOT. Keep the standards up. Thanks again. Raymond, Brentwood

Jan 29, 2012

I was really happy with the service I recieved, I thought the staff were very helpful and polite. I would definitley recommend and use them again. laura , Swindon

Feb 16, 2012

Always good service and apparent effervescent working atmosphere within the team. Simon , Bedford

Feb 19, 2012

As usual, a great service from F1. All the Maidstone staff are extremely friendly, knowledgeable and efficient. Richard , Maidstone

Jan 31, 2012

Nice to have a local garage I can trust to do everything that's needed without ripping me off! Charlotte , Brentwood

Jan 29, 2012

Staff are very accommodating and very helpful, and a friendly bunch of guys too. Daniel , Leicester

Feb 6, 2012

Straight foward good service. They did the job in good time a talked me over any of the issues that they found. Price match was great too! Tony , Colchester

Feb 3, 2012

fantastic service and fantastic staff very helpful and very efficient .will highly reccomend to family and friends nice to see people doing a great job at a great price keep up the good work , big thanyou to all the friendly staff thanks again ian barratt ian , Nottingham 1 (Lenton)

Jan 31, 2012

very good service as ever from Richard branch manager who was answering phones and helping out in the workshop when the phone stopped ringing even for a few minutes. Please pass on my comments to him thomas , Poole

Feb 16, 2012

I bring both our cars to formula one basildon and recommend to all of my friends as the service is good and prices/offers are great daniella , Basildon

Jan 24, 2012

Very efficient on a very quiet Monday morning. Unfortunately located on wrong side of Ipswich. Great offer of beating Internet price by £5 which I found by accident. David , Ipswich

Jan 24, 2012

I have been going to Formula One for the past couple of years. I have found the team to be very helpful, friendly and able to give good mechanical advice. I have been so impressed by the service given that the entire family now use the Gloucester branch of Formula One and we have recommended it to friends and acqaintances. Brilliant! Denise , Gloucester

Jan 23, 2012

Good Service and quick,polite staff and were willing to answer my 10yr old daughters questions.I will be using Redditch again. Tristan , Redditch

Jan 25, 2012

Fantastic service, as usual. I find it hard not to point out to other waiting customers that other places rip you off - your 'Net Promoter Score' must be awesome ! https://en.wikipedia.org/wiki/Net_Promoter Domenico , Poole

Feb 12, 2012

Our first time in formula one. They did excellent job for our 2 cars. we decide to come again, and tell to our friends about your work. nishanthi , Maidstone

Feb 11, 2012

A superb service, good prices, have recommended F1 to all my family and friends!!!! Mark , Poole

Jan 27, 2012

All the staff were Very helpful, my tyres had arrived the day after ordering online. Excellent price too. Used the garage in Bolton Rd don't know if Stevenage 1 or 2! Helen , Stevenage 1

Feb 3, 2012

Staff were extremely helpful and proactive. They pulled out all the stops to sort out an unforeseen problem ensuring my Wife got her car back with minimal disruption. Kerry , Doncaster

Feb 11, 2012

All very helpful and straightforward after buying the tyres via the internet. Very quick service. Paul , Brentwood

Feb 7, 2012

Very good staff, full explanation of all work suggested. Ability to be flexible in work/costs. I have used this branch many times over the years and will continue to do so as long as F1 continue to be cost-competitive with your 'price beater' guarantee. Paul , Peterborough

Feb 4, 2012

The staff at Harlow have always been exceptional with their attitude and ability to assist. I always recommend!! James , Harlow

Feb 6, 2012

Very polite and helpful staff clean and tidy workshop will recommend to friends and family thank you again for all your help. June , Milton Keynes

Feb 17, 2012

Would recommend to one and all... was really apprehensive about going for my MOT but I must say i really loved the cakewalk it turned out to be... staff was really helpful... dint try to find faults... knew what they were doing... and recommended things if I wanted .... Nitin , Harrow

Jan 29, 2012

Excellent service, good price and very pleasent to deal with, very attentive mechanics. I will be back! Alastair , Poole

Feb 7, 2012

very honest people, left my phone and they managed to keep it for me. Good staff Simeon , Hemel Hempstead

Feb 14, 2012

Outstanding friendly and professional service. My third time using the Colchester branch of F1 and certainly not the last. I'm glad to see that good old fashion customer service has not died in this country. Thank you. Bill , Colchester

Feb 3, 2012

staff were very helpful and explained everything so i understood what was happening. i will certainly use their services again. Patrick , Southend

Feb 3, 2012

Very professional and courteous. Will be going back for further tyres. Will happily recommend you . BRIAN , Norwich

Feb 7, 2012

Excellent service / good value tyres and wheel alignment required which was explained by staff. Michael , Southampton

Feb 4, 2012

Speedy MOT - friendly and helpful staff! Definitely will bring my Other vehicles to F1 in the future Russell , Hertford

Jan 31, 2012

Well, what can I say? I was extremely happy with the service from this branch. It is very hard to find good service and very helpful staff. I have already told all of my friends about this place. I am not usually so forth coming with compliments. I was really pleasantly surprised and taken care of with such ease and informed of their inspections on my car. Very good promotions and cost effective. Thank You. Dee D , Harrow

Feb 8, 2012

Will always use F1 brillant service and brillant offers and very very nice helpful staff cant fault at all. Thank You F1!!!!!!!!!!!!!!!!! Lloyd , Chatham

Feb 17, 2012

Have always received excellent, friendly and helpful service at Ipswich and have recommended to friends Keith , Ipswich

Jan 23, 2012

I am writing just to say how courteous, professional and helpful the staff were there. The mechanic that carried out the work on my vehicle was a young man called Lee. I would like to take this opportunity to say that at all time he was very courteous to me and very knowledgeable in mechanics. Before, during and after he answered several questions regarding my vehicle. He certainly knew his stuff. Overall I?m very pleased with the service I received from your branch and will be returning there when I need further work carried out on my vehicle. Gary, Bletchley
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Terms and Conditions

  1. This website is an invitation to treat, and nothing on this website shall be construed as a unilateral offer by Formula One Autocentres Ltd to enter into any contractual obligations.
  2. It is the customer’s responsibility to ensure that any tyres purchased are suitable for the customer’s vehicle and intended use. Formula One Autocentres Ltd cannot be considered liable for any recommendation made by any third party, or external source of information.
  3. The customer’s offer to purchase goods will not be deemed accepted unless and until the order confirmation has been issued.
  4. Payment must be received before goods are dispatched. Title to goods remains with Formula One Autocentres Ltd until paid for in full, responsibility for goods passes on delivery.
  5. In the event that Formula One Autocentres Ltd is unable to fulfil the order, it will be entitled to cancel the order. In such instances any liability will be limited to refunding the customer for all payments received.
  6. Goods will be delivered to either the address provided by the customer or to the fitting station selected by the customer.
  7. In the case of mail order, goods will be dispatched within 2 whole working days. However, during seasonal holidays, the dispatch period is likely to be longer. We shall endeavour to ensure that the goods arrive as soon as is feasibly possible.
  8. In the case of fitting tyres and tyre related products this can only take place after 2 whole working days from order or longer, as specified by the customer at the time of order.
  9. The order confirmation sets out the basis upon which Formula One Autocentres Ltd agrees to accept an order. It is the customer’s responsibility to ensure that the order confirmation corresponds with the customers own expectations. Any discrepancy should be reported immediately to Formula One Autocentres Ltd.
  10. It is the customer’s responsibility to provide adequate information for the carrier to find the address and complete delivery. The customer agrees to indemnify Formula One Autocentres Ltd against any costs that it may incur as a result of non-delivery as a result of inaccurate or inadequate instructions. In the event of such non-delivery Formula One Autocentres Ltd reserves the right to dispose of the tyres, and seek compensation in respect of any resulting costs or losses.
  11. Confirmation of delivery from the carrier will be presumed to constitute conclusive proof of delivery.
  12. Formula One Autocentres Ltd shall not be considered liable in respect of any defect arising from fair wear and tear, wilful damage, negligence or abnormal working conditions (including incorrect track use).
  13. The parties agree that, in the unlikely event of any defect arising in the tyres, the tyres will be submitted for adjudication by the manufacturer as to the cause of failure and their decision will be final.
  14. Where the Consumer Protection (Distance Selling) Regulations 2000 apply, the customer may cancel the contract within seven days of the goods being delivered and receive a full refund, provided that the goods have not been used, and are in the same condition as when supplied. In such instances it is the customer’s responsibility to pay for and arrange for the return of the goods, and to keep Formula One Autocentres Ltd indemnified against all such costs.
  15. In all other circumstances, cancellation will only be accepted at the discretion of Formula One Autocentres Ltd, and subject to payment of all reasonably resulting costs and/or losses.
  16. Fitting dates are provided for guidance only, and cannot be guaranteed. Formula One Autocentres Ltd cannot be held liable for any delay in fitting. Customers are advised to check directly with the fitting centre.
  17. Formula One Autocentres Ltd collects personally identifiable information such as name, address, telephone number or e-mail address only when it is voluntarily submitted to us on this website. We may use the information to process orders, improve our level of service, to improve the content of our website, to respond to your requests and for our own internal purposes. Other purposes for which we may use your information may be disclosed to you when you provide your information. We may also provide you with helpful information, product news and updates, notify you of new products and services and seek your views on our products and services.

    Please note that by submitting personally identifiable information, you are consenting to such information being processed for the above listed purposes. For the above purposes, you agree that Formula One Autocentres Ltd may use and store any such information provided by you.
  18. These terms and conditions govern the entire contract between Formula One Autocentres Ltd and the customer. All other rights are excluded to the maximum extent permitted by law.
  19. This contract is governed by the prevailing law in England & Wales.
  20. Formula One Autocentres are not responsible for the content of external websites.